Billing Analyst

Overview

This role supports the end-to-end billing process with a focus on accuracy, consistency, and timeliness. Responsibilities include executing core billing activities such as contract review, data validation, and invoice generation, as well as resolving routine discrepancies. The position involves moderate independence within established procedures, with opportunities to improve processes and data quality.

Responsibilities

• Execute monthly billing processes by preparing, reviewing, and issuing invoices in alignment with contractual terms and billing schedules
• Review client contracts by extracting key billing terms and validating alignment with system configurations and invoicing outputs
• Reconcile billing data by comparing multiple data sources and identifying discrepancies requiring correction
• Investigate billing variances by analyzing changes in usage, pricing, or contract terms and documenting findings
• Maintain subscription and milestone billing schedules by accurately entering and updating billing information in systems
• Generate and validate reseller and third-party billing files by ensuring alignment with contractual agreements and transaction data
• Support resolution of billing issues by researching discrepancies and coordinating with internal teams to implement corrections
• Process credit memos by validating supporting documentation and ensuring proper approvals and system entry
• Collaborate with cross-functional teams by obtaining required inputs and clarifying billing-related questions
• Support external customers by assisting with billing inquiries and invoice disputes
• Ensure data integrity by reviewing inputs and outputs across billing systems and identifying inconsistencies
• Maintain billing documentation by organizing contracts, workpapers, and supporting analysis for audit readiness
• Follow established accounting policies and procedures by applying internal controls and compliance standards
• Identify process inefficiencies by providing feedback and suggesting incremental improvements
• Respond to internal and external inquiries by providing clear and timely billing information
• Assist with reporting and analysis by preparing basic billing reports and summaries for review

Requirements

• 1–3 years of experience in billing, accounts receivable, or related finance operations roles with exposure to contract-based or subscription billing environments
• Basic understanding of billing processes and accounts receivable principles
• Experience reviewing contracts and translating terms into billing actions
• Proficiency with ERP or billing systems such as NetSuite, Salesforce, or similar
• Strong attention to detail and accuracy in data validation
• Ability to analyze and reconcile data from multiple sources
• Effective communication skills for cross-functional collaboration
• Ability to follow established procedures and internal controls
• Experience leveraging automation or AI tools to improve financial processes

Preferred Qualifications

• Experience in SaaS or subscription-based billing models
• Familiarity with revenue recognition principles under ASC 606
• Exposure to reseller or third-party billing processes
• Experience supporting audits or compliance activities
• Intermediate Excel skills including data organization and basic formulas

Compensation & Benefits

• Salary range: $64,000 - $80,000
• Remote-first environment
• Unlimited paid time off
• 401(k) with employer match

Work Authorization

• The employer cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Location

• Remote-first: most positions can be remote in the US, except for key roles that will be indicated in the Job Title.

Pay Transparency

As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

Equal Employment Opportunity

The employer is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics under applicable laws. The employer will not tolerate discrimination or harassment based on any such characteristics and encourages applicants of all ages.