Billing Analyst

Overview

This role involves working remotely as a Billing Analyst for a multi-state law firm specializing in legal services for financial institutions, including banks, credit unions, mortgage servicing companies, institutional investors, and other commercial clients. The position focuses on ensuring timely and accurate billing and invoicing for a specified group of legal case files with minimal supervision.

Responsibilities

• Create invoices using Phoenix, a legal data management system.
• Review invoices for accuracy and verify pricing.
• Communicate with Invoice Submission and Accounts Receivable teams to ensure invoice accuracy.
• Coordinate with the Fees and Costs Quotes team to provide accurate client quotes.
• Resolve discrepancies by interacting with appropriate departments and clients.
• Create and maintain daily and monthly reports as requested by management.
• Respond promptly to inquiries from internal and external clients.
• Assist management with research and balancing activities.
• Research refund requests received from clients.
• Ensure adherence to internal control procedures.
• Assist with other duties and special projects as needed.

Requirements

• Legal billing experience is highly preferred.
• Experience with billing in a law firm handling high transaction volumes is highly preferred.
• Proficiency with Phoenix legal data management system is highly preferred.
• Working knowledge of real estate foreclosure and bankruptcy processes.
• Minimum of two years of experience in Accounting, Billing, and/or Accounts Receivable.

Competencies

• Proficient in Microsoft Word, Excel, Outlook, and Internet usage.
• Strong written and verbal communication skills.
• Excellent customer service skills for internal and external clients.
• Ability to identify and resolve issues promptly.
• Team player willing to assist others as needed.
• Highly organized with the ability to multitask effectively.
• Conscientious regarding work completion, deadlines, time management, and attendance.
• Proactive and takes initiative to overcome obstacles.
• Analytical and detail-oriented while working efficiently in a fast-paced environment.
• Builds professional relationships and rapport with colleagues.
• Demonstrates a strong work ethic and adaptability to change.

Compensation & Benefits

• Remote work opportunity.
• Company-paid Life and Disability Insurance plans.
• Medical, Dental, and Vision insurance plans including prescription coverage.
• 401(k) Retirement Savings Plan.
• Flexible scheduling options depending on position.
• Generous paid time off (PTO) for full-time employees.
• Full equipment setup provided at no cost for remote employees, including dual monitors.
• Employee Assistance Program offering free 24/7 counseling and consulting services.
• Wellness programs and employee discounts.
• Learning and development training opportunities for personal and professional growth.

Equal Employment Opportunity

The employer is committed to equal employment opportunity and to attracting, retaining, developing, and promoting qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic protected by law. The work environment is free from discrimination and harassment, with employees treated with respect and dignity.

Location

Remote Work from Home