Billing Approval Processor

Overview

This remote position involves working from home as a Billing/Fee Approval Processor for a multi-state law firm specializing in legal services for financial institutions, including banks, credit unions, mortgage servicing companies, institutional investors, and other commercial clients. The role focuses on ensuring timely and accurate billing for a specified group of legal case files with minimal supervision.

Responsibilities

• Approve transactions using Phoenix, a legal data management system
• Review transactions for accuracy and verify pricing
• Request fees through client electronic databases
• Resolve discrepancies by interacting with appropriate departments and clients
• Maintain frequent telephone contact with internal and external clients
• Create and maintain daily and monthly reports as requested by management
• Respond promptly to inquiries from internal and external clients
• Assist management with research and special projects

Requirements

• Degree in Accounting or related field preferred
• Minimum of two years of experience in Accounting, Billing, and/or Accounts Receivable
• Legal billing experience highly preferred
• Experience with billing in a high transaction volume law firm highly preferred
• Experience with Phoenix legal data management system highly preferred
• Working knowledge of real estate foreclosure and bankruptcy processes

General Competencies

• Proficiency in software tools including Microsoft Word, Excel, Outlook, and Internet applications
• Strong written and verbal communication skills
• Excellent customer service skills for internal and external clients
• Ability to identify and resolve issues in a timely manner
• Team player willing to assist others as needed
• Highly organized with the ability to multitask
• Conscientious regarding work completion, deadlines, time management, and attendance
• Initiative to take action when facing obstacles
• Analytical and detail-oriented while working efficiently in a fast-paced environment
• Ability to develop professional relationships and build rapport
• Strong work ethic and adaptability to change

Compensation & Benefits

• Company-paid Life and Disability Insurance plans
• Medical, Dental, and Vision plans including prescription coverage
• 401(k) Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous paid time off plan for full-time employees
• Full equipment station provided at no cost for remote employees, including dual monitors
• Employee Assistance Program offering free 24/7 counseling and consulting services
• Wellness programs and employee discounts
• Learning and development training opportunities for personal and professional growth

Location

• Remote work from home

Equal Employment Opportunity

The employer is committed to equal employment opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. The work environment is free from discrimination and harassment, and employees are treated with respect and dignity.