Billing Assistant -AZ Remote

Overview

With direct supervision, the Billing Assistant performs routine billing and data entry functions. This role focuses on timely, accurate entry of new and updated customer contracts into internal systems and on preparing customer bills based on service contract terms.

Responsibilities

• Enter new and updated customer contracts into the system and update existing customer contracts as needed.
• Compare data entered to source documentation for accuracy and completeness.
• Scan source documents as PDFs into the document storage system.
• Ensure billing-related data is accurately and completely entered; make corrections when needed.
• May gather and summarize supplemental billing information to accommodate customer billing requirements.
• May transmit digital customer billing invoices to customers and/or upload billing information into a customer payment platform.
• Ensure all billing-related documents are properly stored and accessible in accordance with company policies.
• Perform other non-essential duties as assigned or as needed.

Requirements

• 0 - 2 years of experience entering, maintaining, and validating service and billing data and preparing customer invoices.

Qualifications

• Strong organizational skills and ability to work in a high-volume environment.
• Ability to check accuracy and spot errors in billing information.
• Knowledge of basic computer functions.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Eagerness to learn new skills, adapt to new systems and processes, and work in a fast-paced environment.
• Willingness to learn and assist in resolving simple billing issues and discrepancies.
• Good verbal and written communication skills.
• Ability to work well within a team, follow directions, and offer support where needed.

Compensation & Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans, and vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• Retirement plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)

Location

Not specified.

Equal Opportunity Statement

The employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.