Billing Assistant

Overview

This role involves performing a variety of routine billing and data entry functions under direct supervision. The Billing Assistant is responsible for the timely and accurate entry of new and updated customer contracts into the organization's systems and preparing accurate and timely bills to customers based on service contract terms.

Responsibilities

• Enter new and updated customer contracts into the system and update existing contracts as needed.
• Compare entered data to source documentation for accuracy and completeness.
• Scan source documents as PDFs into the document storage system.
• Ensure accurate and complete data entry, making corrections when necessary.
• Gather and summarize supplemental billing information to accommodate customer billing requirements, as needed.
• Transmit digital customer billing invoices to customers and/or upload billing information into customer payment platforms, as needed.
• Ensure all billing-related documents are properly stored and accessible in accordance with company policies.
• Perform other duties as assigned.

Requirements

• 0 to 2 years of experience in entering, maintaining, and validating service and billing data and preparing customer invoices.
• Strong organizational skills and ability to work in a high-volume environment.
• Ability to check accuracy and spot errors in billing information.
• Basic computer knowledge.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Eagerness to learn new skills, adapt to new systems and processes, and maintain a positive attitude in a fast-paced environment.
• Willingness to assist in resolving simple billing issues and discrepancies.
• Good verbal and written communication skills.
• Ability to work well within a team, follow directions, and offer support where needed.

Location

This is a remote position. Candidates should reside in one of the following states: Pennsylvania, New Jersey, Delaware, Massachusetts, or West Virginia.

Compensation & Benefits

Eligible employees can participate in comprehensive benefits including:

• Medical, dental, and vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability insurance
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• Retirement plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)

Equal Opportunity

The employer is an equal opportunity organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.