Billing Associate

Overview

A legal services organization is seeking a Billing Associate responsible for the accurate and timely preparation, review, and processing of expert and client invoices. This role ensures compliance with contractual terms, client-specific billing guidelines, and internal policies while supporting revenue cycle operations.

Responsibilities

• Prepare, review, and process client and expert invoices according to agreed-upon rates and terms
• Ensure invoices comply with client billing guidelines, contracts, and company policies
• Research, identify, and resolve billing discrepancies or rejections
• Load invoices and accruals/estimates into electronic billing portals
• Process retainer applications and create invoices for retainers as needed
• Update client billing instructions as necessary
• Support month-end closing processes by meeting billing deadlines
• Communicate with internal departments to clarify billable items and resolve issues
• Respond professionally and promptly to billing-related inquiries
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• Minimum of three years of business office accounting experience
• Proficiency in Microsoft Office (Word, Excel, Smartsheet) and ERP systems
• Excellent typing and 10-key skills
• Experience with client-specific billing requirements preferred
• Strong verbal and written communication skills
• Ability to work effectively under pressure, managing multiple projects and deadlines
• Proactive, organized, detail-oriented, and collaborative
• Experience with Sage Intacct and law or consulting firm accounting administration is a plus

Compensation & Benefits

• Competitive compensation package with 401(k) match
• Flexible paid time off and 12 paid holidays
• Comprehensive health and welfare benefits including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance with generous company contributions
• Career development programs supported through an integrated learning platform
• Talent identification program offering career growth opportunities and unique development experiences

Location

• This is a 100% remote position supporting East to West Coast time zones

Equal Opportunity

The employer is committed to inclusion and diversity and provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.