Billing Coordinator

Overview

The organization is seeking a Billing Coordinator to join the billing team and report to the team leader. This part-time role (15 to 30 hours per week on a set schedule) focuses on ensuring accurate client invoicing through analytical work, strong attention to detail, and effective communication.

Responsibilities

• Part Time — 15 to 30 hours per week on a set schedule
• Communicate with teams across the organization to resolve billing-related questions
• Respond to client billing questions submitted via billing ticket board
• Clean and validate data to produce a monthly billing reconciliation report, a critical step in the monthly recurring revenue billing process
• Complete monthly invoice variance analysis by customer and product
• Prepare and send invoices to clients
• Create SOPs and job aids
• Assist in migrating billing management and data from ConnectWise to Business Central
• Verify success quantitatively through data analysis and visually through manual “stare-and-compare” inspection of nonconforming items
• Support other testing tasks as directed by Project Management
• Complete ad-hoc projects and reports as required

Requirements (Skills)

• Positive attitude
• Attention to detail
• Strong communication and customer service skills
• Excellent analytical and problem-solving skills
• Flexible and comfortable in a dynamic, rapidly-changing business environment
• Intermediate Excel skills

Preferred Qualifications

• Experience with Dynamics Business Central is a plus