Billing Coordinator

Overview

Billing Coordinator (Remote)

Competitive compensation with premium medical, dental, and vision coverage.

Responsibilities

• Process high-volume invoicing for providers and firms with speed and precision.
• Manage support channels efficiently, handling tickets and communication requests while meeting SLA expectations.
• Execute accurate billing operations including entering orders, generating invoices, and verifying details to ensure error-free processing.
• Coordinate billing communications by routing inquiries to appropriate teams and maintaining workflow momentum.
• Resolve billing discrepancies in real time by investigating issues and correcting errors.
• Maintain organized and compliant records, ensuring all client and provider documentation is complete and audit-ready.
• Identify inefficiencies and contribute to streamlining billing workflows in a fast-paced environment.

Requirements

• Minimum of 1 year experience in high-volume billing, invoicing, or data entry; experience in legal or court reporting billing is a plus.
• Strong reputation for speed, accuracy, and early issue detection.
• Tech-savvy with the ability to quickly learn new systems.
• Comfortable managing tickets and communications using tools such as Google Workspace, Zendesk, and Slack.
• Highly organized, adaptable, and able to thrive in a fast-paced, remote work environment.
• Ability to work the schedule of 12:00 PM to 8:30 PM Pacific Time, including one mandatory Saturday per month.

Preferred Qualifications

• Experience with legal or court reporting billing processes.

Compensation & Benefits

• Competitive hourly pay ranging from $20 to $23.
• Premium medical, dental, and vision coverage with 100% of premiums covered for some plans.
• Stock options available.
• Opportunities for growth and advancement within the organization.

Location

• Remote position

Additional Information

• The employer is an equal opportunity organization and bases employment decisions on qualifications, merit, and business needs.
• Background checks are conducted only after an offer is extended.
• AI-assisted tools may be used to identify and prioritize candidates whose experience aligns with the role, but all hiring decisions are made by the People team.
• Applicants requiring accommodations for interviews or website access should request assistance through the appropriate channels.