Billing Coordinator

Overview

This Billing Coordinator role manages and evaluates a large volume of accounts with complex billing requirements. The position requires high accuracy to protect revenue and the ability to work with limited supervision while meeting tight deadlines.

Responsibilities

• Manage and maintain a workload of approximately 10,000 accounts with monthly revenue of $2.5 million.
• Review and ensure accuracy of customer accounts and charges to be invoiced.
• Create customized invoices based on customer contracts, including PDF and Excel formats.
• Research multiple invoicing disputes and process manual A/R adjustments as needed.
• Analyze and reconcile transactions of a complicated nature to ensure accounts are compliant with contract terms.
• Partner with the Collections team to identify and resolve billing-related issues and support clean aging.
• Resolve requests received through multiple ticketing systems in a timely manner.
• Communicate and collaborate with internal and external customers.
• Perform other job-related duties as assigned or apparent.

Requirements

• High-level attention to detail and accuracy.

Minimum Qualifications

• 2 years of experience in a billing/accounting related role with strong numerical skills.
• 3 years of experience with MS Excel, including pivot tables and vlookups.
• Ability to analyze large amounts of data.

Compensation & Benefits

• Hiring range: $20.35 - $25.00 per hour.
• Eligible employees may elect to participate in:
  • Comprehensive medical benefits coverage, dental plans, and vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability
  • Life insurance and accidental death & dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a generous company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time Off (PTO)

Location

Job posting end date: 10-29-2026

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.