Overview
The organization is seeking applications for a Billing Specialist position.
- Work model: Remote within the United States (must perform the role remotely from an approved U.S. location)
- Employment type: Full-time
- Level: Associate-level
This role supports consistent financial administration by working with billing documentation and account records. Responsibilities include preparing clear account notes and helping make the invoice process understandable for customers.
Responsibilities
- Record billing adjustments after obtaining the necessary authorization.
- Run routine billing summaries and exception reports.
- Route unusual disputes for review instead of making unauthorized adjustments.
- Prepare customer invoices using approved rates and documented billing information.
- Reconcile billed amounts with approved transactions and supporting records.
- Maintain clear account notes and attach relevant billing documents.
- Check that required customer details and payment terms appear on invoices.
Requirements
- Clear customer communication regarding routine billing issues.
- Strong organization when managing multiple customer accounts.
- Comfort working with invoice figures, account records, and spreadsheets.
- Understanding of basic invoicing and payment terminology.
- Responsible handling of confidential account information.
Preferred Qualifications / Skills
- Customer Invoicing
- Payment Posting
- Billing Reconciliation
- Billing Records
- Excel
- Issue Resolution
- Accounts Review
Compensation & Benefits
- Annual base salary: $61,250–$64,250 USD
Location / Eligibility
Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.