Billing Specialist

Overview

A full-service litigation and business law firm with multiple U.S. locations is seeking a Billing Specialist. This role can be performed remotely or from any of the firm's offices.

Responsibilities

• Coordinate all aspects of the monthly billing cycle, including issuing accurate invoices for assigned attorneys and meeting deadlines.
• Assist with initiating and implementing the monthly client billing process:
  • Review and edit monthly proformas as directed.
  • Modify time and cost entries, apply write-offs and write-downs.
  • Complete transfers, divide and combine timecards.
  • Ensure billing rates are accurate.
  • Apply available funds to billing as instructed.
• Verify billing accuracy and compile supporting documentation per client guidelines.
• Acquire and maintain proper approval documentation.
• Finalize and distribute invoices according to firm and client guidelines.
• Research and respond to billing inquiries from attorneys and clients promptly and professionally.
• Submit invoices via mail, email, e-billing platforms such as eBillingHub, and other vendors.
• Set up matters for e-billing on vendor sites and within the billing system.
• Address and resolve billing disputes and discrepancies in a timely manner.
• Coordinate appeals for rejected invoices.
• Provide client accruals, status updates, and budgets upon request.
• Communicate with attorneys, clients, and staff to address billing questions while maintaining confidentiality.
• Collaborate with other departments on accounts receivable, client and matter setup, rate management, trust accounting, and related functions.
• Maintain addresses, invoice templates, and e-billing information within the billing system.
• Assist with customized reporting requirements for internal and external clients.
• Prioritize multiple tasks effectively to meet deadlines.
• Manage monthly reports related to billing workload.
• Perform other duties as assigned.

Requirements

• Associate’s degree or equivalent combination of education and work experience required; Bachelor’s degree preferred.
• Minimum of 2 years experience in legal billing and client invoicing.
• Knowledge or prior use of Elite 3E billing software.
• Familiarity with electronic billing processes and procedures.
• Experience with eBillingHub preferred.
• Experience with third-party e-billing vendor sites such as Legal Tracker, TyMetrix 360, CounselLink, etc.
• Knowledge of Paperless Proforma preferred.
• Proficiency in Microsoft Office, especially Excel and Word.
• Strong organizational and time-management skills.
• High attention to detail and accuracy.
• Problem-solving skills and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Flexibility to work overtime and weekends if needed.

Compensation and Benefits

Compensation is commensurate with skills, experience, location, and other factors permitted by law. Expected salary ranges by location are:

• California: $56,000 - $114,000
• Colorado: $52,000 - $92,000
• Illinois: $51,000 - $98,000
• Massachusetts: $56,000 - $107,000
• Maryland: $54,000 - $82,000
• Minnesota: $56,000 - $93,000
• Jersey City, NJ: $61,000 - $110,000
• New York: $52,000 - $113,000
• Vermont: $55,000 - $106,000
• Washington: $54,000 - $103,000
• Washington, D.C.: $72,000 - $106,000

These salaries do not include discretionary bonuses, which are non-guaranteed and based on individual and firm performance.

Full-time employees receive benefits including medical and dental coverage, life insurance, short-term and long-term disability insurance, pre-tax flexible spending accounts for medical and dependent care expenses, an employee assistance program, paid time off, paid holidays, and participation in a retirement plan after eligibility requirements are met.

Location

This position may be filled remotely or at any of the firm's U.S. office locations.

This job description is intended to describe the general content and requirements of the position. Reasonable accommodations will be provided as necessary for individuals with disabilities.