Billing Specialist

Overview

This role supports day-to-day billing operations for a remote and/or Bozeman, MT team. The Billing Specialist manages client billing information, processes advisory fees, investigates discrepancies, and helps ensure billing is accurate, timely, and consistent with firm policies.

Responsibilities

• Execute monthly and quarterly billing processes, including processing advisory fees, generating reports, and performing quality checks.
• Maintain accurate client billing profiles, fee schedules, and billing configurations in the portfolio accounting system.
• Manage invoicing and payment tracking through AdvicePay, including monitoring outstanding receivables and following up on overdue payments.
• Investigate and resolve billing discrepancies, rejected fees, and payment issues, including processing adjustments and refunds when necessary.
• Review and implement advisor-requested billing changes while ensuring compliance with firm policies and client agreements.
• Coordinate with Trading, custodians, and other partners to facilitate fee deductions and resolve processing issues.
• Partner with Finance to support advisor payout processing, reporting, and reconciliation.
• Support new advisor onboarding by establishing billing configurations and reviewing fee arrangements.
• Serve as a resource for advisors and internal teams, answering billing questions and helping navigate complex billing situations.
• Identify opportunities to streamline workflows, improve accuracy, and reduce manual work.
• Maintain clear, accurate documentation of billing procedures to support consistency and scalability.

Requirements

• 2+ years of experience in an operational, billing, financial services, or related role.
• Exceptional attention to detail and strong organizational skills, with the ability to manage competing priorities and recurring deadlines.
• Strong analytical and problem-solving skills, including the ability to investigate discrepancies and identify solutions.
• Comfort working with spreadsheets, financial data, and technology, with the ability to quickly learn new systems.
• Clear written and verbal communication skills and a collaborative, service-oriented approach.
• Proactive mindset, strong sense of ownership, and interest in improving processes.
• Ability to handle sensitive financial information and consistently follow established policies and procedures.
• Legal authorization to work in the United States without current or future sponsorship.
• Legally authorized to live and work in the United States without present or future need for sponsorship.

Preferred Qualifications

• Experience in an RIA, TAMP, or financial services back-office environment.
• Familiarity with advisory billing, fee schedules, or custodian billing processes.
• Experience with Orion, AdvicePay, Schwab, or similar platforms.
• Strong Excel skills or experience with accounting, bookkeeping, or financial reconciliation.
• Experience improving operational processes or training others.

Compensation & Benefits

• $63,000 - $78,000 annually
• 100%-employer-funded Employee Stock Ownership Plan (ESOP)
• Unlimited vacation days (minimum of 3 weeks of vacation per year required)
• 9 paid holidays (flexible holidays)
• 401(k) with match (6% employee contribution; 4.5% employer contribution)
• 12 weeks paid parental leave for the birth or adoption of a child
• Health insurance with employer contribution
• Dental, Vision, Voluntary Life and AD&D, and Accident insurance options
• Pet insurance availability
• Health Savings & Flex Spending (Health, Limited & Dependent Care) Accounts available
• Employer-paid Life and AD&D insurance
• Employer-paid Long Term Disability coverage
• Up to $150/month to cover the cost of working with a financial planner, plus up to $500 toward the upfront fee
• $2000/year (prorated by start date) to put towards professional development
• $250/quarter for personal spending tied to well-being
• $500 donated to a non-profit organization of your choice when you volunteer 40 hours within the calendar year
• Sabbatical program with a cash bonus and extra time off at 5, 10, and 15 years
• Subsidized employer-sponsored childcare through an internal child care program (subject to availability)
• Various gym discounts
• Company-owned laptop computer provided (Apple Products)

Location

• Remote and/or Bozeman, MT

Additional Details

• Start Date: Immediately
• Status: Full-time (40 hours per week with flexible schedule)
• Overtime Status: Non-exempt (overtime eligible)
• Reports to: Revenue Operations Manager
• Travel: Up to 10% travel (e.g., 2–3 weeks/year) required for team retreats and other events

Hiring Region

Applications from across the U.S. are welcome; priority consideration is given to candidates residing in: AZ, CA, CO, FL, GA, IL, MN, MT, NC, NE, TX and NY.