Billing Specialist

Overview

The Revenue Operations Billing Specialist will own day-to-day contract synchronization, billing execution, and finance support across Salesforce and Sage Intacct for the Rave Mobile Safety division. This role ensures customer agreements, special invoicing, and SKU setups translate from CRM bookings into accurate financial records in the ERP (Sage Intacct). The specialist will serve as a primary point of contact for Accounts Receivable and Finance questions to keep order-to-cash workflows running smoothly while supporting month-end, quarter-end, and year-end close processes.

Responsibilities

• Billing Administration & Contract Synchronization

  • Perform daily and monthly contract reviews to ensure deals closed in Salesforce properly synchronize with Sage Intacct.
  • Manage daily contract invoicing and monthly invoicing for multi-year contracts.
  • Answer and resolve contract, billing, and system synchronization inquiries related to Sage Intacct and customer accounts.

• Revenue Recognition & Finance Support

  • Serve as an operational point of contact for Finance and Accounts Receivable regarding contract terms, billing schedules, and invoice queries.
  • Review monthly bookings and agreements to ensure compliance with company revenue recognition policies and ASC 606 guidelines before synchronization.
  • Ensure non-standard deals and custom contract terms comply with company revenue policy.

• Month-End Close & Reconciliation Support

  • Support month-end close by verifying revenue schedules, bookings, and contract synchronizations are clear, accurate, and posted.
  • Support month-end checks across intercompany orders, churn, and loss queues to ensure data integrity before Finance pulls closing reports.

• Workstream Efficiency Initiatives

  • Participate in Salesforce process improvement projects with RevOps and Business Technology teams to improve cross-functional workstreams.
  • Use corporate-approved AI tools to automate workflows and reporting.

Required Qualifications & Competencies

• Experience: 3 years in Billing, Revenue Operations, Accounting, or Sales Operations.
• Core Systems: Hands-on experience with Sage Intacct (Billing, Contracts, AR) or similar platform and Salesforce CRM (Opportunities, Contracts, Products).
• Billing & Accounting Expertise: Practical understanding of invoicing, contract schedules, and basic ASC 606 revenue recognition concepts.
• Cross-Functional Communication: Strong problem-solving skills and ability to support Finance, AR, and Sales Operations.

Preferred Qualifications

No preferred qualifications listed.

Compensation & Benefits

• Target base salary range: $70,000 - $85,000 USD
• Incentive bonus plans
• Medical, dental, vision
• 401K with company match
• 10 paid holidays
• Generous paid time off packages
• Employee Stock Purchase Plan
• Paid parental & family leave

Location

• United States

Basic Requirements

• Legal authorization to work in the US indefinitely is required.
• Employer work permit sponsorship is not available for this position.

Travel Requirements

• Under 10%

Relocation Provided

• None

Position Type

• Experienced