Billing Specialist

Overview

This role involves supporting a range of billing and accounting activities related to the general ledger, sales, and reporting. The Billing Specialist processes revenue-related transactions, assists with month-end and period-close activities, and helps ensure accounting entries follow internal controls, established processes, and revenue recognition policies.

Responsibilities

• Process contracts for software, subscription, hardware, and support renewals, including assisting procurement of third-party products and services.
• Record revenue and direct cost of sales in accordance with revenue recognition policies.
• Review contracts to calculate total amounts due from customers, including applicable discounts, special rates, and credits.
• Identify and properly handle non-standard contract terms in line with revenue recognition policies.
• Enter sales orders for new orders, add-on sales, and projects into the ERP system to ensure proper billing and revenue recognition.
• Support procurement processes for third-party vendors and service providers, including issuing purchase orders and tracking delivery of products to customers.
• Assist customers internally and externally with professional and effective communication.
• Process credit requests in coordination with Accounts Receivable, including issuance of credits.
• Proactively identify billing issues and collaborate with internal teams and external customers/partners to resolve discrepancies or billing errors; update billing records accordingly.
• Alert management to revenue-impacting issues and/or anticipated interruptions to expected goals.
• Participate in month, quarter, and year-end close processes and related audit requests.
• Meet month-end deadlines with the Billing Team (some overtime required).
• Review and submit vendor invoices to Accounts Payable in a timely manner.

Requirements

• Analytical skills
• Attention to detail
• Clear verbal and written communication
• Forethought and ability to identify and highlight processing irregularities
• Time management skills
• Ability to follow outlined processes and direction
• Associate’s Degree or equivalent work experience
• Accounting, Finance, or related field required
• Previous billing experience

Compensation & Benefits

• Salary range: $56,700 - 60,000 USD
• Compensation may vary based on evaluation during the interview process, candidate experience and depth of experience, business and market financials, and internal pay parity.

Location

Remote work is available (remote).