Billing Specialist II

Overview

This role involves processing and auditing client invoicing, managing client setups and changes, and reviewing rate sheets to ensure timely invoice generation and compliance with performance standards and policies. The position includes handling electronic billing data, verifying financial information for clients and vendors, communicating with internal stakeholders, and potentially mentoring junior staff.

Responsibilities

• Accurately process monthly invoices for a large volume of assigned groups
• Review monthly billing eligibility adjustments and ensure accurate processing of member terms and enrollments
• Configure and audit new accounts within the ASO book of business
• Review renewal rate sheets and audit annual fees and rates for the existing book of business
• Create and maintain Excel spreadsheets to track services and activity for assigned groups
• Assist in new hire and group training
• Maintain Access database tables to track services and activity for several clients
• Address and resolve complex billing discrepancies and customer inquiries
• Serve as a resource and mentor for junior billing staff
• Ensure all billing activities comply with corporate policies and procedures
• Perform other duties as assigned

Education

• High School Degree or equivalent required
• College degree preferred

Experience and Skills

• Minimum of 3 years of billing administration experience in a fast-paced environment required
• Strong understanding of billing procedures and coding standards
• Highly detail-oriented with superior analytical skills
• Experience in accounting, billing, accounts receivable, and financial reporting strongly preferred
• Ability to research and resolve complex billing issues
• Experience with third-party billing administration preferred
• Intermediate to advanced proficiency with Microsoft Word, Excel, Outlook, and Access preferred
• Ability to analyze large data sets for accuracy and trend identification
• Expertise in billing and financial software
• Strong interpersonal and communication skills for effective collaboration with clients and internal teams
• Familiarity with Microsoft Excel, databases, and potential SQL for data analysis and reporting

Position Competencies

• Accountability
• Communication
• Customer Service Orientation
• Functional/Technical Skills
• Quality Focus
• Time and Task Management

Physical Demands

• Standard desk role requiring extended sitting and computer work

Work Environment

• Remote

Compensation and Benefits

Compensation includes base salary and a competitive benefits package, which may include medical, dental, vision, life and disability insurance, generous paid time off, tuition reimbursement, employee assistance programs, and a technology stipend. Pay ranges and benefits offerings are subject to change at the employer's discretion. Salary is contingent upon qualifications, successful completion of the interview process, and other factors determined by the employer.