Billing Specialist, MultiPro Property Solutions

Overview

A remote opportunity is available for a Billing Specialist to support billing accuracy, operations, and financial integrity. This role involves verifying customer and subcontractor billing, reconciling discrepancies, and ensuring timely invoicing and revenue recognition. The position reports to the Billing Manager and requires strong financial, administrative, and communication skills.

Responsibilities

• Review and close completed work orders to ensure accurate and timely customer invoicing
• Verify customer pricing against Purchase Orders or predetermined pricing
• Confirm independent subcontractor labor costs are correctly calculated on service invoices
• Research, reconcile, and resolve billing discrepancies
• Create compensation adjustments for subcontractors to ensure accurate and timely payment
• Investigate and process customer invoice disputes and credits
• Submit subcontractor compensation accurately and on time for each pay cycle
• Utilize pricing and bid data to update invoices and internal databases
• Maintain pricing folders and customer files
• Complete zone pricing updates for new properties or pricing changes
• Establish relationships with internal and external customers to ensure documentation accuracy and timely billing
• Communicate with sales and management teams to ensure pricing and property information is current
• Update client contact and billing information in internal systems
• Merge work orders based on client billing frequency (monthly, bi-weekly, weekly)
• Manage recurring services with varying billing schedules
• Upload invoices into third-party platforms
• Assist the collections team with accounts receivable follow-up
• Perform other duties as assigned to support operational and accounting needs

Requirements

Education & Experience

• High School Diploma or GED required
• Associate Degree in Finance, Accounting, Business Management, or related field preferred
• Minimum 2 years of experience in billing, invoicing, financial audit, or data entry
• Accounting experience preferred
• Prior customer service experience preferred

Skills & Competencies

• Strong math skills with exceptional attention to detail
• High level of accuracy and organization in a fast-paced environment
• Excellent written and verbal communication skills with a sense of urgency
• Strong analytical and problem-solving abilities
• Ability to work independently with minimal supervision
• Comfortable multitasking and managing competing priorities

Technical Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams)
• Salesforce experience highly preferred
• Comfortable learning and adapting to new technology platforms and CRM systems

Additional Qualifications

• Bilingual (English/Spanish) preferred
• Professional demeanor at all times
• Ability to collaborate effectively with cross-functional teams
• Flexibility to be on call during irregular hours based on business needs

Compensation & Benefits

• Hourly pay range: $19.00 - $22.00
• Schedule: Monday - Friday, 8:30 AM - 5:30 PM PT
• Work environment: Remote
• Health benefits including medical, dental, vision, HSA with employer contributions, and flexible spending accounts
• Financial security benefits including 401(k) with company match, life insurance, disability coverage, AD&D, and business travel insurance
• Paid time off: Up to 15 days PTO annually, plus 10 paid holidays, 1 floating holiday, and 1 volunteer day
• Professional development opportunities including tuition reimbursement up to $5,250 per year and access to an online education center
• Additional perks such as referral bonuses, pet insurance, associate assistance programs, discount programs, recognition rewards, and virtual fitness programs

Final compensation will be based on location, experience, and skill set and may fall outside the listed range.

Location

This is a remote position with a Pacific Time Zone schedule.