Billing Specialist- Remote

Overview

This role manages accurate account approvals, maintains parent-child account relationships, and ensures data integrity within the billing system. Responsibilities include verifying account information, preventing duplicate account creation, and supporting timely and precise invoicing processes. The ideal candidate has strong attention to detail, analytical skills, and the ability to collaborate across departments to maintain clean and compliant accounts receivable records.

Responsibilities

• Review and approve new customer accounts, ensuring required documentation is complete and accurate before account activation.
• Verify the accuracy of captured account data to maintain data integrity and compliance with company policies.
• Update and maintain customer account information, including adjustments and corrections as needed.
• Generate, review, and process invoices, ensuring accuracy of itemized charges, pricing, discounts, taxes, and payment terms, in accordance with company policies and relevant regulations.
• Scrutinize billing data for completeness and address discrepancies proactively to minimize billing disputes and delays.
• Collaborate with internal teams (sales, customer service, and finance) to resolve billing issues and clarify account details.
• Respond professionally and promptly to customer inquiries related to billing and account status, providing clear explanations and resolving disputes.
• Maintain detailed and organized accounts receivable files and documentation to support audits, reconciliations, and management reporting.
• Ensure adherence to company policies, financial controls, and regulatory requirements related to billing and accounts receivable.
• Participate in special projects related to billing process improvements, system upgrades, or policy updates as assigned.

Requirements

• At least 2 years of professional experience working with financial transactions, billing, or accounts receivable functions in a corporate environment.
• High school diploma/GED required (Associate degree in a business-related field preferred).
• Proficiency with billing software and ERP systems (experience with Dynamics or similar platforms preferred).
• Strong data entry and data validation skills with high attention to detail.
• Ability to analyze account data, identify discrepancies, and resolve billing issues efficiently.
• Excellent verbal and written communication skills for collaboration with internal teams and external customers.
• Strong organizational skills to manage multiple accounts and billing tasks simultaneously.
• Familiarity with financial regulations and internal controls related to billing and accounts receivable.

Preferred Qualifications

• Intermediate knowledge of MS Outlook, MS Word, and MS Excel.

Compensation & Benefits

• Equal Opportunity Employer and E-Verify user. Qualified applicants receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Location

• Not specified.