Billing Specialist

Overview

This role supports accurate customer invoicing and timely resolution of routine billing questions.

• Position type: Full-time
• Level: Associate-level
• Work arrangement: Remote within the United States

Responsibilities

• Run routine billing summaries and exception reports.
• Assist with month-end billing record reviews and reconciliations.
• Prepare customer invoices using approved rates and documented billing information.
• Investigate duplicate charges, missing credits, and routine account discrepancies.
• Maintain clear account notes and attach relevant billing documents.
• Keep invoice schedules and billing status trackers current.
• Use billing software to retrieve account histories and verify posted transactions.

Requirements

• Understanding of basic invoicing and payment terminology.
• Responsible handling of confidential account information.
• Strong numerical accuracy and attention to detail.
• Ability to follow documented approval and adjustment procedures.
• Experience with billing software is helpful but not essential.

Preferred Skills and Experience

• Customer Invoicing
• Payment Posting
• Billing Reconciliation
• Billing Records
• Excel
• Issue Resolution
• Accounts Review

Compensation & Benefits

• Annual base salary: $63,750–$65,750 USD

Location

Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.