Overview
This role supports the Sustain Analytics team within the Business Planning department. The team provides analytic, planning, benchmarking, and operational support for designated members of the Leadership Team (including Senior VP’s, Clinical VP’s, Operating VP’s, and Executive Directors) across the enterprise.
A key measure of success is delivering timely, consistent, high-quality analytics and planning support. The position involves close collaboration with clinical departments and other analytic, financial, and planning groups across the organization.
Responsibilities
Surgical Profitability (General)
- Support data analytics that inform strategic decisions on surgical profitability, including surgical cost reduction, clinical supply utilization optimization, OR efficiency, and improved block scheduling, with direct support for select service lines (including Orthopedics and/or Heart and Vascular).
- Assess current-state surgical profitability for comparable procedures performed in perioperative and procedural areas across the enterprise.
- Identify opportunities by analyzing differences in clinical supply utilization across and within entities, including surgeon/product variation and waste reduction.
- Collaborate with perioperative and procedural teams to understand clinical application and financial opportunity, relative to quality and preference.
- Quantify the financial impact of recommended practice changes.
- Assist with financial reporting and analysis by procedure and/or procedure groups to enhance service line growth strategy across perioperative and procedural areas.
- Use industry benchmarks to compare cost, profitability, utilization, and pricing for procedural cases and clinical supplies.
- Support consistent executive-level reporting for clinical and administrative leaders to measure performance and support best practices across the enterprise.
- Catalog current-state analytics across multiple systems and support development of standardized analytics and reporting in a single system to meet varied stakeholder needs.
- Escalate data and analytics challenges, discrepancies, and roadblocks to the manager or appropriate data owner.
Surgical Profitability (Information Systems Management)
- Support an external system used for surgical capacity and surgical cost/clinical supply utilization reporting by:
- Collaborating with internal and external teams to perform administrative maintenance, escalate data or system issues to leadership, and communicate system downtime and updates to end users.
- Assisting in creating executive-level deliverables summarizing performance and related comments from local entities and departments.
- Supporting ad hoc inquiries and analytics from department leaders.
- Supporting leadership across Business Planning, Digital, and perioperative leadership with routine system maintenance and upgrades.
Communication Activities
- Prepare concise, clear, professional summaries of analyses and plans for review by senior team members and Senior Leadership, as appropriate.
- Present findings to staff and stakeholders, tailoring the presentation to the audience’s knowledge level and needs.
- Provide input to the team on additional analyses and key next steps.
- Assist in developing summary communication materials for executive-level and board presentations, as requested.
- Stay current on trends and developments in healthcare, particularly as they relate to workforce management, analytics and decision support tools, financial trends, and evolving technologies and programs.
Project Management
- Support education efforts across the enterprise for perioperative and procedural management information systems, including developing training resources and participating in educational road shows with appropriate teams.
- Support ad hoc projects related to business, financial, and/or strategic planning for Perioperative and Procedural leadership and Sustain, in collaboration and alignment with the Sustain Management Office (SMO) and Project Management Office (PMO).
Other Sustain (Core Team Support)
Provide analytic and planning evaluations for initiatives within supported Sustain Core Teams, including (but not limited to): Workforce/HR and Talent, Clinical Practice and Supply Utilization, Clinical Pharmacy, Non-Clinical Supplies and Purchased Services, Research, Digital, Real Estate, and Enterprise Asset Management. Specific support may include:
- Assessing data and analytic needs of an initiative, program, service, or clinical area.
- Providing financial and analytic support to Sustain Core teams to help identify impact, measure implemented opportunities, and support realization.
- Supporting communication with Financial Planning and local finance/budget teams regarding financial and operational impact to budget and run rate.
- Collaborating with individuals across operational, analytic, planning, and support departments and teams.
- Supporting other ad hoc Sustain-related financial, analytic, or business planning needs requested by senior leadership.
Requirements
- Bachelor’s degree required, with academic experience focused in finance, financial analytics, data analytics, and/or operations management.
- 2+ years of healthcare, financial, or business analysis experience required.
Preferred Experience
- Experience in materials management analytics, clinical supply utilization analytics, surgical capacity, and/or data analytics preferred (relevant internship or co-op experience will be considered).
- Experience working in a health system, hospital and/or similar medical center environment preferred.
Skills & Abilities
- Comfortable querying and manipulating large amounts of data; ability to ensure data integrity using quality checks.
- Ability to work independently and collaboratively at all levels of a complex organization.
- Working understanding of financial systems and processes.
- Working knowledge of budgeting and financial analysis.
- Strong analytic skills and familiarity with analytic tools and resources (Tableau, advanced Excel functions).
- Excellent interpersonal and communication skills, including strong oral and written communication (PowerPoint and Outlook).
- Ability to work with organizational leadership and staff across a complex multi-entity organization.
- Excellent organizational skills, including managing multiple projects simultaneously.
- Ability to respond to time-sensitive issues and meet deadlines.
- Embodies Sustain operating principles: system mindset, agile decision making, collaborative behavior, and personal accountability.
Compensation & Benefits
- Pay Range: $63,648.00 - $92,570.40/Annual
- Grade: 6
- Comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs.
Location & Work Model
- Remote; Monday–Friday eastern standard business hours.
- Requires a quiet, secure, HIPAA-compliant working station.
- Work location (listed): 399 Revolution Drive.
- Scheduled weekly hours: 40
- Employee type: Regular
- Work shift: Day (United States of America)