Business Operations Analyst I

Overview

This role performs structured billing and operational support activities using established procedures and tools. Responsibilities include maintaining accurate billing records, supporting routine reporting and reconciliation, and using analytical judgment to review billing inputs, identify discrepancies, and escalate exceptions as needed.

Responsibilities

• Prepare billing packages and billing inputs using approved data sources, templates, and account-specific requirements.
• Validate billing details for completeness, accuracy, required approvals, and supporting documentation before submission.
• Follow up on pending billing items, missing approvals, unresolved discrepancies, and open questions to support timely invoice processing.
• Provide best-estimate inputs by gathering, checking, and submitting required operational or financial data within established timelines.
• Prepare accrual inputs and supporting documentation for month-end or period-end close activities.
• Track billing status, exceptions, and follow-up actions, and provide routine updates to the appropriate stakeholders.
• Maintain organized billing records, backup documentation, approvals, and process evidence in accordance with retention and compliance standards.
• Support variance review by researching routine billing differences and escalating items that require additional analysis or management review.
• Work independently on assigned tasks while receiving guidance, direction, and review from team leads or management.

Requirements

• Experience performing activities related to billing and revenue tracking.
• College/university degree oriented to finance and accounting (typically required).
• Develop competence through structured work assignments and learning account-specific billing rules.
• Ability to apply basic knowledge of billing processes, accrual preparation, best-estimate inputs, documentation standards, and operational controls.
• Ability to use existing procedures, templates, and standard practices to complete recurring billing activities accurately and on time.

Preferred Qualifications

• Bachelor preferable but not essential.
• Desired accounting and finance background: 1 or 2 years.

Compensation & Benefits

• Not specified in the provided description.

Location

• Not specified in the provided description.