Overview
A state government agency is seeking two Systems Analyst 3 professionals to support the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. This role involves working with the Fiscal Management Statewide Fiscal Systems team to provide advanced functional and technical support for CAPPS, the State of Texas Enterprise Resource Planning (ERP) system based on Oracle PeopleSoft Financial Supply Chain Management (FSCM) version 9.2.
The position is 100% remote and located in Austin, Texas.
Responsibilities
- Provide senior-level consultative services and functional assistance related to CAPPS General Ledger (GL), Commitment Control Accounting (KK), Budgeting, and Cash Receipts (CR) modules.
- Serve as subject matter expert for module coordination, production support, issue resolution, configuration, business process leadership, change management, testing (functional and UAT), integrations, compliance, training, reporting, and release management.
- Perform functional configuration including GL setup, ChartField design, journal entry configuration, allocation processing, inter-agency accounting, ledger configuration, closing processes, consolidations, combination edit rules, accounting entry templates, tree manager, financial reporting, GL security, reconciliation, project setup, cost tracking, budget monitoring, project billing, and project-to-GL reconciliation.
- Manage CAPPS Cash Receipts processes including definition setup, fee codes maintenance, and integration with other modules.
- Utilize technical skills such as Application Designer, SQR and BI Publisher report customization, SQL proficiency, and PeopleSoft security with multi-tenancy considerations.
- Monitor CAPPS GL batch jobs including scheduling, execution, failure response, output validation, dependency management, performance tuning, documentation, communication, and compliance.
- Use tools such as PeopleSoft Update Manager (PUM), Change Assistant, Fluid UI, Lifecycle management, Elasticsearch/Search Framework, and data migration.
- Collaborate cross-functionally to troubleshoot, gather requirements, document, test, manage incidents (using ServiceNow and BOSSDesk), and communicate with policy personnel, analysts, agencies, and vendors.
- Provide structured cross-training and comprehensive training/support to agency personnel.
- Coordinate and participate in projects including module implementations, fiscal year-end processes, legislative changes, federal mandates, and third-party integrations.
- Support Fiscal Year-End planning, scheduling, reconciliations, verifications, and system maintenance.
- Create and review Functional Design Documents (FDDs) and perform functional design activities including PeopleSoft delivered features configuration.
- Provide Level 2 Service Desk support with complex ticket handling, troubleshooting, documentation, and basic system configuration.
- Ensure all digital products and content comply with WCAG 2.1 accessibility standards.
- Work independently with minimal supervision, following established processes and procedures.
- Oversee data accuracy, security enforcement, system performance, and policy compliance.
- Follow ITIL principles for IT service and asset management.
- Participate in Major Incident Management (MIM) for Priority 1 and 2 incidents.
- Engage in Disaster Recovery and Upgrade Testing activities.
- Present at CAPPS User Groups and Steering Committee meetings as requested.
- Participate in annual SOC-1 attestation audits ensuring controls for accuracy and security.
- Perform other related duties as assigned.
Requirements
- Minimum 12 years of experience with system configuration changes.
- Minimum 10 years of experience with State of Texas applicable policies.
- Minimum 10 years of technical skills including Application Designer, Integration Broker, SQR/SQL, BI Publisher, SAP Business Objects.
- Minimum 7 years of experience with batch job oversight (Run My Jobs), security best practices (NIST standards), multi-tenancy for statewide ERP, Texas public sector support for 30+ agencies, strategic roadmap creation, support tools (PUM, Fluid, Elastic Search), functional project management, Tier 2 Service Desk support, Major Incident Management, Disaster Recovery exercises, executive-level presentations, audit data preparation, contractual language interpretation, WCAG 2.1 compliance, CAPPS Financials support, statewide systems development (CAPPS, TINS, SPA, USAS), fiscal year process coordination, and PeopleSoft FSCM General Ledger/Commitment Control module.
- Minimum 6 years of experience with ITIL principles and practices.
Preferred Qualifications
- Experience with production support for legacy statewide financial systems.
- Experience with PeopleSoft FSCM modules: Asset Management, Accounts Payable, Purchasing/eProcurement, Accounts Receivable/Billing, Inventory, Strategic Sourcing, Travel & Expense.
- Experience with CAPPS Financials Cash Receipts module.
- Experience with PeopleSoft Project Costing module version 9.2.
Professional Training Requirement
- Complete a minimum of 10 hours of professional training annually in relevant areas without compensation.
- Training to be conducted on personal time or coordinated with supervisor if during work hours.
- All associated costs are the responsibility of the candidate or vendor.
Location
- Remote work with the official location at LBJ State Office Building, 111 E. 17th Street, Austin, Texas 78711.