Carrier Deal Desk Manager

Overview

This role supports carrier supplier negotiations and wholesale trading transactions within the Commercial Finance function. You will lead financial assessment of complex AMER agreements, shape commercially sound deal structures, and provide clear recommendations to executive decision-makers. While Carrier Relations leads direct supplier negotiations, you will serve as their strategic Finance partner—owning deal economics, mitigating financial risk, and ensuring approval quality.

Responsibilities

• Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across AMER, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
• Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend deal structures and negotiation guardrails based on analysis.
• Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions. Document trade-offs and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
• Establish and maintain financial guardrails, approval standards, and consistent deal analysis practices across regions. Partner with systems and business teams to translate requirements into CRM, CLM, or other enterprise workflow controls.
• Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
• Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
• Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.

Requirements

• 8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements.
• Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action.
• Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks.
• Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution.
• Experience establishing analytical standards, financial guardrails, or approval processes, and coaching other analysts as a senior individual contributor.
• Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus.

Preferred Qualifications

• Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations; familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures.
• Spanish or Portuguese language skills.

Compensation & Benefits

• Estimated pay ranges:
  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $96,640 - $120,800.
  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
  • Based in the San Francisco Bay area, California: $113,600 - $142,000.
• This role may be eligible to participate in an equity plan and a corporate bonus plan.
• General benefits may include: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• Starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
• Salary range details apply only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements.

Location

Remote. Not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

Occasional travel may be required to participate in project or team in-person meetings.

Additional Information

• Applications are intended to be accepted until 01/01/2027 but may change based on business needs.
• Equal opportunity employer. E-Verify participation may apply in certain locations as required by law.

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