Check Reconciliation Specialist

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Posted Nov 3, 2026

Remote · US Full Time

$55K – $60K/yr

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Overview

This is a full-time, remote U.S.-based entry-level role on the Finance Operations team. The organization is seeking a detail-oriented Check Reconciliation Specialist to process and reconcile incoming check payments from a lockbox against invoices, improve payment-handling processes, and coordinate with the Support team on customer communications and payment discrepancies.

Responsibilities

Process and match incoming check payments received through the Chase lockbox against open invoices in Stripe
Reconcile daily lockbox deposits and payment batches to ensure every check is accounted for and applied correctly
Investigate and resolve payment discrepancies, including short payments, overpayments, duplicate payments, and misapplied funds
Identify and apply refunds or credits for overpayments and incorrect check amounts
Improve processes around incorrect check payments to reduce manual rework and prevent recurring errors
Partner with the Support team on customer-facing payment issues and escalations
Document shared payment-issue processes and deliver a documented improvement for incorrect check payments reviewed with Finance Operations by Day 90

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Requirements

Comfortable working with spreadsheets and payment/invoicing systems
Clear written communication skills for customer-facing coordination
High attention to detail and strong organizational skills

Preferred Qualifications

Experience in accounts receivable or payments support
Prior experience with Stripe, invoice reconciliation, or lockbox payment processing
Experience documenting finance processes or SOPs in a knowledge base

Success Metrics

100% of lockbox check payments matched to Stripe invoices within 5 business days of receipt
All payment discrepancies (short payments, overpayments, misapplied funds) investigated and resolved within 5 business days
Zero reconciliation errors at month-end close, with records audit-ready at all times

First 90 Days

First 60 days: Learn the product and payment flow; complete training on the Chase lockbox, Stripe invoicing, and internal billing systems; shadow current reconciliation workflows; meet with Support to understand how payment questions and escalations are handled.

By Day 60:

Independently match a full cycle of lockbox payments to Stripe invoices with accuracy
Resolve the first set of payment discrepancies with guidance
Establish a working relationship with Support, including agreed channels and handoffs for payment issues

Days 61–90: Own day-to-day check reconciliation, including full lockbox-to-Stripe matching, discrepancy resolution, and escalation handling. Partner with Support to document shared payment-issue processes and deliver a documented improvement for incorrect check payments reviewed with Finance Operations by Day 90.