Client Account Specialist

Overview

• Full-time, Remote
• The organization is seeking an experienced Client Account Specialist with prior law firm experience to support the collections and billing functions and help ensure timely client service.

Responsibilities

• Review aged A/R and communicate with billing attorneys, billing specialists, and clients as approved by the billing attorney to support timely collections of A/R.
• Proactively manage problematic A/R and work with the collections team, billing attorney, and billing specialist to resolve issues and support timely collections.
• Update the collections database with the status of collection efforts.
• Create clear and concise spreadsheets outlining billing, payments, and outstanding invoices to facilitate payment of outstanding invoices.
• Assist the billing department with projects and other duties assigned by the Director of Billing & Collections.

Requirements

• 2+ years experience working in a law firm as an A/R professional.
• 2+ years experience with A/R success in facilitating payment of outstanding invoices.
• Intermediate or advanced knowledge of Excel and ability to create and maintain spreadsheets.
• Intermediate to advanced knowledge of collection software.
• Knowledge of the firm’s business process and business operations.

Preferred Qualifications

• Prior experience supporting collections and A/R processes in a law firm environment.

Compensation & Benefits

• Hourly rate range: $33.65 - $38.65
• Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.
• Benefits may include:
  • Health, dental, and vision insurance
  • 401(k) with profit sharing
  • Generous paid time off and holidays
  • 24/7 telehealth services
  • Wellness programs and additional optional benefits

Location

• Remote (full-time)

Additional Information

• Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA).
• Relocation costs are not covered.
• Only direct applicants are being accepted; third-party recruiters or agencies will not be considered.
• No phone inquiries, please.

Equal Opportunity Employer. The organization provides equal employment opportunities to all employees and applicants regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

Additional duties and responsibilities may be assigned, and requirements may vary from time to time.