Client Finance Manager

Overview

This role is a Finance Manager position within the IFM Finance business line.

The Client Finance Manager is a senior leadership role providing oversight of one client account, including leadership of a geographically dispersed team across multiple countries in EMEA. The role serves as the financial liaison between the operational team and the client, responsible for implementing accounting processes and programs to ensure accurate tracking and control of operating expenses and capital expenditures for the client account. The position also ensures accounting compliance and delivery of required budgeting, forecasting, and monthly variance analysis.

Responsibilities

Strategic Direction & Management

• Provide clear direction and strategic financial advice to the team supporting the client.
• Liaise with and support the client’s primary financial managers/units.
• Ensure the team structure maintains and exceeds the client’s financial expectations.
• Develop and maintain relevant policies and procedures related to financial and support services for the client.

Relationship Management

• Proactively develop and manage client and business unit relationships to achieve expected service levels across the region.
• Encourage teamwork, financial transparency, cooperation, and performance excellence.
• Coach and manage the team to support high staff morale, trust, work ethics, clear goals, and performance reviews.
• Develop IPMP and succession plans for roles within the client finance team.

Budgeting and Reporting (Corporate and Client)

• Support and coordinate finance team activities across the globe and EMEA, including report production and financial administration.
• Ensure accurate and timely financial information is provided to management.
• Produce annual budgets in conjunction with the internal team and client finance team.
• Understand the client’s accounting structure and system.
• Develop, maintain, and deliver the client’s approved financial reports across the region in a timely manner.
• Coordinate and track cost savings initiatives for the region.

Data Management, Policies, Procedures & Audit

• Ensure data integrity across regional systems and perform data audits from time to time.
• Ensure appropriate process, systems controls, and controls are in place to maintain transaction integrity.
• Ensure financial accounting and reporting are audit-worthy and align with recognized quality management processes.
• Ensure finance staff are trained on financial systems and can effectively extract data.

JLL Reporting

• Produce Balance Sheet and P&L reporting.
• Own reporting related to the profitability of the client account.
• Ensure balance sheet data integrity.
• Ensure accurate and timely cash flow completion.
• Manage and optimize the efficiency and effectiveness of finance processes.
• Ensure robust financial controls, including cash reconciliations, balance sheet reconciliations, and compliance with SOX reporting.
• Ensure balance sheet data integrity for both the client and corporate reporting.
• Ensure accurate and timely cash flow completion.

Invoice Payment & Processing

• Manage timely payment of operating invoices, including rental to landlords, in accordance with legal obligations.
• Support the client with setup and management of interdepartmental cross-charging.
• Develop and maintain guidelines and manuals for the client’s payable/receivable process.
• Ensure timely processing of JLL invoices, including monitoring the client’s receivables.

Requirements

• Customer service orientation (essential).
• Previous EMEA or international experience (essential).
• 3–5 years’ experience in a similar position (working with international teams and clients).
• University degree in Accounting/Finance/Economics or equivalent.
• Qualified Member of Professional Accounting Association (e.g., ACA, ACCA, CIMA, CPA).
• Experience managing a team over 2–5 people.
• Strong leadership skills working with a dynamic team directly and by influencing indirectly stakeholders.
• Motivated, positive, and flexible approach; able to develop others.
• Demonstrated financial competency at both strategic and detailed operational levels.
• Decision-maker motivated by objectives.
• Demonstrated competency in planning and management.
• Self-supporting, diligent, and able to deliver to tight deadlines.
• Excellent PC skills; proficient in Office tools, especially Microsoft Outlook, Word, and Excel.

Preferred Qualifications

• Required skills aligned with Accounting Processes, Financial Controlling, Financial Processes, Leadership, Management Processes, People Management, and Taking Initiative.

Compensation & Benefits

• Participation in a Total Rewards program supporting career development, recognition, wellbeing, benefits, and pay.

Location

Remote – Warsaw, POL