Collections Specialist

Overview

This Credit & Collections Specialist role supports the Finance department and works remotely from the Dallas/Fort Worth, Texas area. The position reconciles account receivables, posts payment applications to customer accounts receivable, and contacts customers to resolve delinquent payment issues.

Bilingual communication in French and English is prioritized, and professional-level verbal and written communication in French and English is required.

Responsibilities

• Process and reconcile account receivables and remittances
• Analyze creditworthiness of new customers and recommend appropriate credit limits
• Complete customer account setup processes
• Follow fraud prevention guidelines
• Perform periodic audits of the general ledger and company financial documents
• Address payment issues such as double payments or other discrepancies
• Engage the Collection Team as necessary to resolve payment issues
• Perform other duties as assigned

Requirements

• Excellent verbal and written communication skills
• Bilingual communication in French and English (verbal and written) at a professional level
• Ethical and critical thinking skills
• Ability to work independently and contribute to broader team objectives
• Ability to multitask and manage time amid multiple deadlines
• Ability to function well in a high-paced, at times stressful environment
• Proficiency with Microsoft Office Suite or related software

Education and Experience

• College degree or equivalent, preferably in Business/Finance/Accounting
• Prior experience in B2B collections required
• Prior credit analysis experience is a plus

Compensation & Benefits

• Equal Employment Opportunity (EEO): The employer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to protected characteristics under federal, state, or local laws.

Location

• Dallas/Fort Worth, Texas (Remote)