Collections Specialist
Overview
A national law firm with offices across all 50 states is seeking a Collections Specialist to join their team. This role can be based in any of the firm's nationwide offices. The ideal candidate will have over 2 years of experience communicating with clients about delinquent accounts, preparing and sending collection emails, negotiating payment plans, researching and resolving issues by coordinating with billing and attorneys, and performing account reconciliations.
The position is full-time with flexible options, including hybrid work arrangements for successful candidates. The work environment is business casual.
Responsibilities
- Communicate with clients regarding delinquent accounts
- Prepare and send collection emails
- Negotiate payment plans
- Research, analyze, and resolve account issues by coordinating with billing and attorneys
- Perform account reconciliations
Requirements
- Minimum 2 years of experience in collections or accounts receivable, preferably in a law firm setting
- Strong organizational, communication, and customer service skills with high attention to detail
- Ability to interact effectively with attorneys and clients of varied backgrounds and responsibility levels
- Proficiency in Microsoft Outlook, Word, and Excel
- Experience with legal billing systems such as Aderant preferred
- Familiarity with collections software, ARCS, Filesite, or iManage is a plus
- Knowledge of appeals and deductions processes
- Ability to work independently and as part of a team
- Capable of managing multiple projects and adapting to changing priorities
- Positive attitude, strong work ethic, and excellent attendance
- Some college coursework in accounting preferred
Compensation & Benefits
- Salary range: $70,000 to $90,000 per year, depending on skills, experience, and location
- Full benefits package including Medical, Dental, Vision, 401(k), Paid Time Off, Disability, Parental Leave, and Life Insurance
Application
Candidates should submit a cover letter and resume for consideration.
Equal Opportunity
The employer is an equal opportunity organization.
Additional Information
Recruiter emails and telephone calls are not accepted. Search firms must have an executed fee agreement to submit candidates. Candidates submitted without such an agreement will not be considered.