Collections Specialist

Overview

This role supports the Commercial team by managing collections and accounts receivable. Responsibilities include following up on outstanding invoices, ensuring client accounts remain current, and partnering with internal teams to resolve billing and payment issues.

Responsibilities

• Manage a portfolio of client accounts and follow up on outstanding and past-due invoices.
• Collaborate with sellers and internal teams to resolve payment issues, billing discrepancies, and other collection-related matters.
• Communicate directly with clients to secure payment and establish clear payment timelines.
• Review aging reports and prioritize collection activity based on account status, balance, and risk.
• Track payment commitments, maintain accurate collection records, and escalate issues when needed.
• Identify recurring payment issues or risks and communicate them to the appropriate stakeholders.
• Support month-end and quarter-end collection efforts and reporting.

Requirements

• 3+ years of experience in accounts receivable, collections, credit and collections, or a similar finance function; ideally within media, publishing, advertising, or another commercial environment.
• Strong understanding of the collections process, including managing large account balances.
• Excellent written and verbal communication skills, with the ability to maintain positive client relationships.
• Highly organized, diligent, and detail-oriented; able to manage multiple accounts.
• Proficiency in Excel and experience with Salesforce, Google Ad Manager (GAM), or NetSuite.

Preferred Qualifications

• Experience in a media, publishing, advertising, or similar commercial environment.

Compensation & Benefits

• Expected salary range: $60,000 - $80,000
• Actual pay will be determined based on skills, experience, and location.
• Benefits include:
  • Flexible vacation policy
  • 15 paid holidays
  • Paid parental leave
  • Health insurance
  • 401(k) with company match

Location

• Remote (Eastern time zone)