Overview
This 10-week paid summer internship provides undergraduate and graduate students the opportunity to attend development workshops, network, and work on meaningful projects with mentorship from their assigned managers.
- Duration: First Monday in June to the second Friday in August
- Schedule: Up to 40 hours per week
- Program tracks: Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs
- Location: Interns may reside in either a technical or non-technical area
- Housing: Not provided
Responsibilities
Specific duties may vary by assignment. Core responsibilities may include:
- Balance and release various check runs
- Complete root cause analysis when there are delays/kick outs
- Assist with the Workday special check run process
- Handle payments received at the lockbox end to end
- Enter, research, apply and/or return provider refunds
- Review daily cash forecast
- Research customer complaints
- Support key strategic projects while working with a mentor
- Complete work assignments based on business needs, departmental priorities, and individual qualifications
- Perform a mix of technical and/or non-technical tasks covering a broad range of business-related projects
- Create and deliver presentations at the completion of the internship
- Demonstrate integrity by supporting the organization’s mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs
- Maintain confidentiality and protect member privacy in accordance with organization policies
- Maintain regular and reliable attendance
- Perform other functions as assigned by management
Minimum Qualifications
- Desired majors/degree programs include: Business, Finance, Accounting, Economics, or similar program(s)
- High school diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program)
- Must be in good academic standing
- Excellent written and verbal communication skills, including the ability to interact with technical and non-technical audiences and interface with staff at all levels of the organization
- Ability to multitask in a fast-paced environment while maintaining strong attention to detail in a changing environment and delivering high-quality work products
- Ability to work well in a team and establish positive working relationships with peers
- Strong organizational, analytical, problem-solving, and prioritization skills
- Proactive approach to work with creativity and flexibility in completing assigned tasks
- Commitment to continuous improvement of skills and team functioning
- Self-motivated and able to work independently and on intra- and inter-departmental teams as needed
- Experience with Microsoft Office Suite
- Experience using a desktop computer in a professional environment
Preferred Qualifications
- Preferred (but not required) experience with Microsoft Excel
- Preferred (but not required) experience with Microsoft Work
- Strong attention to detail
Physical Requirements
- Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time
- Ability to travel across the Health Plan service region for meetings and/or training courses as needed
Compensation & Benefits
Level I: Minimum $18.00 – Maximum $20.00 per hour
The posted salary range represents the minimum and maximum of the salary range for this position. Actual salary will vary based on factors including budget, prior experience, knowledge, skill, and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects one component of total rewards. Other components may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
- Remote work: There may be opportunity for remote work within all jobs posted by the organization’s talent acquisition team. This decision is made on a case-by-case basis.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.