Overview
A global leader in personal safety technology is expanding its Revenue Operations team to enhance commercial insight, operational discipline, and reporting quality. This role supports the Revenue Operations Director in delivering commercial analysis, forecasting, and revenue insights to drive decision-making and operational performance.
Responsibilities
Revenue, Pipeline & Forecasting
- Produce and maintain monthly recurring revenue (MRR) reports including performance analysis, trend reviews, and variance commentary
- Lead sales pipeline reporting, highlighting risks, opportunities, and conversion trends
- Support revenue and churn forecasting with accuracy and alignment across teams
- Provide insights into retention and account growth performance
Sales Performance & KPI Analysis
- Report on sales KPIs such as productivity, conversion rates, activity levels, and target achievement
- Identify performance trends and recommend actions to improve commercial outcomes
- Support monthly business reviews with data-driven insights
Senior Management & Board Reporting
- Prepare executive-ready board presentation slides
- Produce operational sales review packs for management meetings and performance reviews
Process, Governance & Systems
- Support governance of revenue processes including data quality, CRM compliance, forecasting cadence, and deal review frameworks
- Collaborate with Contract Management on Salesforce reporting, dashboards, and optimization
- Assist in identifying process improvements and driving operational excellence across the revenue lifecycle
Ad Hoc Commercial Analysis
- Conduct bespoke analysis to support pricing strategy, business cases, commercial modeling, and performance deep dives
- Provide rapid support to the Revenue Operations Director on emerging commercial needs
Requirements
- Working towards CIMA qualification
- Strong analytical and quantitative skills with the ability to translate data into meaningful insights
- Advanced Excel skills and confidence handling large datasets
- Proficient in PowerPoint with ability to create polished executive-facing materials
- Excellent communication skills and confidence presenting to senior leadership
- Ability to work cross-functionally and build strong relationships across teams
- Highly attentive to detail, organized, intuitive, and able to meet deadlines consistently
- Experience in a commercial, revenue operations, or financial analysis role (or similar)
Compensation & Benefits
- 25 days annual leave, increasing by one day per year of service up to 30 days, plus bank holidays and an extra day off for your birthday
- Healthcare cash plan
- Choice of two pension schemes, including a salary sacrifice option
- Enhanced maternity pay
- Life insurance coverage
- Payment of professional membership fees
- Cycle to work scheme
- Monthly meal vouchers
- Partial-remote role with one monthly on-site day in Epsom or as needed
Location
- Partial-remote with one monthly on-site day in Epsom, UK, or as required