Overview
A commercial insurance organization is seeking a Senior Commercial Insurance Analyst – Claims Insights to join their team remotely within the United States (excluding Hawaii and Alaska). This role focuses on transforming complex data into actionable insights to drive business performance, portfolio management, and risk outcomes in the commercial claims space.
Responsibilities
- Perform complex data analyses related to commercial claims aligned with business and portfolio objectives.
- Translate ambiguous business questions into structured analytical approaches and actionable insights.
- Conduct various types of analyses including root cause, cost-benefit, performance tracking, forecasting, and exploratory analyses.
- Identify and interpret trends, risks, and opportunities impacting client and portfolio performance.
- Develop data-driven recommendations to improve operational efficiency, loss outcomes, and business strategy.
- Collaborate with teams across Claims, Product, Underwriting, Actuarial, Finance, and Technology to define problems and deliver solutions.
- Communicate insights, conclusions, and recommended actions effectively to senior leadership.
- Build strong relationships to support adoption and execution of insights.
- Contribute to building and enhancing data pipelines, reporting frameworks, and analytical standards.
- Help establish consistent metric definitions, governance, and scalable analytics practices.
- Support the development of AI-enabled and automated analytics capabilities.
- Leverage industry data and knowledge to evaluate results in relation to the broader insurance industry.
- Provide guidance, mentorship, and coaching to junior analysts.
- Foster a collaborative, curious, and high-performing team culture.
Requirements
- Minimum 6 years of directly related analytical experience in a relevant industry.
- Bachelor's degree in mathematics, business, statistics, economics, computer science, or equivalent combination of education and experience.
- Strong research, statistical, analytical, data processing, and mathematical skills.
- Ability to structure and conduct complex analyses.
- Effective formal presentation skills.
- Strong oral and written communication skills.
- Proficiency with Microsoft Office Suite, SQL, Visual Basic, and data visualization tools such as Power BI or Tableau.
- Knowledge of insurance, accounting, and rate-making concepts.
- Ability to independently solve technical challenges using online resources.
- Demonstrated analytical agility, curiosity, and passion for learning new technologies.
- Ability to coach and mentor colleagues using effective interpersonal skills.
- Experience working in a fast-paced team environment.
- Direct claims experience or analytical actuarial experience is preferred.
Preferred Qualifications
- Pursuit or completion of industry-relevant continuing education such as graduate degrees, MBS, risk and insurance designations (AINS, AIC, ARM, CPCU, etc.), or actuarial exams and designations (ACAS, FCAS, CERA).
- 0–2 years of leadership and mentoring experience.
- Advanced degree in a related field.
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
- Excellent analytical and communication skills with the ability to simplify complex concepts.
- History of initiative-taking and driving projects to completion with minimal guidance.
- Strong quantitative and/or qualitative research and analytical skills.
- Advanced data visualization skills, especially with Power BI.
- Knowledge of insurance products, pricing, underwriting, and claims operations.
- Active participation in shaping company culture through mentoring, volunteering, or cross-functional projects.
- Willingness to travel as needed for divisional or team meetings.
- Commitment to fulfilling business needs, including investing extra time or assisting other teams.
Compensation & Benefits
- Total compensation package including annual bonus eligibility for most roles.
- 401(k) plan with company match.
- Flexible remote-first work environment with options to work from home or company offices.
- Opportunities for career growth through leadership and mentorship.
- Inclusive and welcoming workplace culture.
- Commitment to sustainability and community resilience.
Location
- Remote within the United States, excluding Hawaii and Alaska.
Additional Information
- Applicants must have authorization to work indefinitely in the US; visa sponsorship is not provided.
- Reasonable accommodations are available for qualified applicants with disabilities or limitations upon request.
- Communication regarding the application process will be conducted via email.
- Salary range will be disclosed during the preliminary call and may vary based on location, experience, and education.