Commercial Insurance Premium Auditor (Remote)

Overview

This role performs both virtual and field premium audits within a multi-functional business unit, with a primary focus on Workers’ Compensation and General Liability policies, operating within established authority levels. The position reviews accounting and financial records to accurately determine exposure and premium for policyholders’ employees and subcontractors.

Responsibilities

• Conduct virtual and field premium audits within established authority levels.
• Contact agents to review audit results prior to invoicing on large accounts.
• Collect required data and documents to calculate policyholder premium liability.
• Interview policyholders to obtain additional information, including payroll and personnel records.
• Perform physical audits on multi-state accounts, as required.
• Communicate completed audit information with relevant contacts and ensure results are understood.
• Review policy information by referencing Workers’ Compensation manuals, class codes, and rules to determine correct insured operations.
• Notify the business unit of necessary changes in entities, officers, partners, etc. to ensure policies are properly endorsed.
• Maintain confidentiality of all information processed.
• Work with minimum supervision, demonstrating progressive responsibility and technical knowledge.
• Resolve complex issues independently and apply judgment where needed.
• Collaborate effectively in cross-functional teams; may assume a leadership role.
• Collaborate with other disciplines (e.g., claims, underwriting) by exchanging relevant information.
• Develop recommendations to change existing policies and/or programs.
• Demonstrate conflict management, negotiation, and presentation skills.
• Assist with training, development, and mentoring of premium audit staff.

Requirements

Education

• Bachelor’s degree in accounting, finance, or related field.
• Combinations of relevant education and experience may be considered in lieu of a degree.
• Progress towards or completion of industry-recognized professional designations (i.e., APA, IIA, AIU, CPCU, ARM) preferred.
• Continuous learning is required.
• Certification or progress toward certification is highly preferred and encouraged.

Experience

• With proper education credentials: three years of relevant insurance experience providing the necessary skills, knowledge, and abilities.
• Two years of Premium Audit experience.

Skills/Knowledge/Abilities (SKA) Required

• Ability to work effectively in a multi-functional business unit.
• Knowledge of workers’ compensation insurance, including occupational classification codes and rules.
• Ability to quickly and accurately work with multiple variables to arrive at premium calculations.
• Ability to read, analyze, and interpret policy documents, technical and financial information, and procedure manuals.
• Ability to initiate insurance transactions in compliance with all policies, procedures, legal, and ethical guidelines.
• Ability to perform required mathematical computations.
• Proficiency in computer use and company standard software specific to the position.
• Excellent oral and written communication skills.
• Effective presentation skills in a variety of settings.
• Ability to negotiate while building rapport and maintaining effective internal and external client relationships.
• Ability to maintain confidentiality.
• Ability to manage multiple priorities, establish workflows, and meet deadlines.
• Ability to work with minimum supervision.
• Ability to perform assignments at locations outside the office.
• Knowledge of, and ability to apply, relevant local, state, and federal rules and regulations, including multiple state-specific workers’ disability compensation acts.
• Ability to assist with training, development, and mentoring of premium audit staff.
• Ability to analyze and solve practical problems involving a variety of factors.
• Ability to make competent independent decisions.
• Ability to understand and implement procedures and processes.

Compensation & Benefits

• Pay range: $58,000 to $95,000.
• Actual compensation decision depends on internal equity, candidate skills and professional experience, geographic location, market, and other potential factors.

Location & Working Conditions

• Work is performed in a virtual/home office environment or occasionally in the field for relief trips with minimal hazards.
• Occasional travel is required, with overnight stays.
• Must possess a valid driver’s license with a record that meets corporate standards.
• Ability to lift and carry computer equipment weighing up to 35 lbs.

Equal Opportunity

An Equal Opportunity Employer. Candidates are hired on an “at will” basis. Nothing herein is intended to create a contract.