Commissions Administrator

Overview

The organization is seeking a highly organized, detail-oriented Commissions Administrator who enjoys working with numbers, solving problems, and meeting deadlines in both independent and collaborative settings.

Responsibilities

• Collect, review, process, and accurately input commission statements from multiple insurance carriers.
• Analyze commission transactions and reconcile commission statements with bank deposits to identify and resolve discrepancies.
• Investigate commission variances and collaborate with internal departments and carrier partners to ensure accurate and timely resolution.
• Manage multiple priorities and strict deadlines to ensure commissions are processed accurately and paid on time.
• Respond to agent inquiries promptly, professionally, and accurately while providing exceptional customer service in both routine and complex situations.
• Maintain detailed and organized records while ensuring the highest level of accuracy and confidentiality.
• Continuously identify opportunities to improve processes and increase efficiency within the commissions department.
• Perform additional duties related to the commissions department as assigned by the immediate manager.

Requirements

• Must reside and be authorized to work in the USA.
• Strong computer proficiency, including intermediate Excel skills, experience with Adobe Acrobat, and the ability to quickly learn new software and systems.
• Exceptional attention to detail, accuracy, and organizational skills.
• Strong analytical, investigative, and problem-solving abilities with the capacity to identify and resolve discrepancies.
• Excellent time management skills with the ability to prioritize multiple tasks and meet tight deadlines.
• Self-motivated with a strong work ethic, sense of ownership, and ability to work independently and collaboratively.
• Positive, adaptable, and dependable with a commitment to continuous learning and improvement.
• Previous experience with an IMO or insurance carrier is an asset.

Compensation & Benefits

• Pay Range: $56,160 - $60,320/yr USD
• Comprehensive total rewards package including:
  • 401(K) program
  • Group benefits coverage (health, vision, dental, and short-term disability)
  • Access to mental health supports
  • Employee Assistance Program
• Remote opportunities available
• Ongoing training and development

Location

Remote opportunities available. Must reside and be authorized to work in the USA.