Overview
A financial services organization is seeking a Commissions Administrator to join their team. This role requires strong attention to detail, excellent time management, and the ability to handle multiple priorities. The position offers opportunities for skill development and career advancement within a supportive and dynamic work environment.
Responsibilities
- Collect, process, and input commission statements from various insurance providers.
- Analyze commission transactions and cross-reference with bank statements.
- Manage multiple deadlines to ensure timely commission payments to agents.
- Respond promptly, accurately, and courteously to agent inquiries, including handling challenging situations professionally.
- Perform additional duties related to the commissions department as assigned by management.
Qualifications
- Previous experience in an Independent Marketing Organization (IMO) or at a carrier level is an asset.
- Proficiency with Excel is advantageous.
- Bilingual fluency in English and Spanish (written and spoken) is an asset.
- Strong attention to detail and accuracy.
- Excellent time management and organizational skills.
- Ability to manage tight deadlines and multiple priorities effectively.
- Effective problem-solving and investigative skills.
- Reliable, trustworthy, proactive, with a strong sense of ownership and initiative.
- Exceptional verbal and written communication skills.
- Professional and approachable in delivering challenging information via phone and email.
- Strong computer skills with the ability to learn new systems.
- Ability to handle stressful situations with a positive, proactive attitude.
- Open to constructive feedback and maintains a positive demeanor.
- Must reside and be authorized to work in the USA.
Compensation & Benefits
- Salary range: $56,160 - $60,320 per year (full-time, 40 hours per week). Actual pay may vary based on location, skills, experience, and education.
- Comprehensive total rewards package including 401(k) program.
- Group benefits coverage: health, vision, dental, and short-term disability.
- Access to mental health supports and an Employee Assistance Program.
- Remote work opportunities available.
- Ongoing training and professional development.
- Collaborative and supportive team environment.
Location
- Remote opportunities available.
- Must reside and be authorized to work in the USA.