Compliance Audit Supervisor (remote)

Overview

A Compliance Audit Supervisor position is available for a remote, full-time role within a US-based organization. The salary range for this position is $50,000 to $60,000 annually.

Responsibilities

• Lead and manage a team of Compliance Support Specialists
• Assign tasks, set deadlines, and monitor team performance
• Train new employees on audit procedures and systems
• Prepare all required documents and data in advance of audits
• Conduct, coordinate, organize, and schedule internal and external audits
• Collaborate with internal teams to ensure timely and accurate data collection aligned with audit scope and objectives
• Manage and maintain audit documentation, including tracking findings and proper record storage
• Serve as the primary liaison between auditors and internal stakeholders, addressing questions and clarifying processes
• Analyze audit results to identify trends, risks, and areas for improvement
• Develop, track, and support corrective action plans based on audit findings
• Communicate audit results, insights, and recommendations to management
• Prepare audit reports, dashboards, and statistical trend analyses
• Participate in special reviews and initiatives aimed at enhancing customer experience
• Stay current on regulatory changes through ongoing training and professional development

Requirements

Education & Experience

• High School Diploma required
• Minimum of 2 years experience supporting or managing loan audits in the financial services industry
• At least 1 year of supervisory experience
• U.S. Citizenship required (per contract requirements)
• Ability to obtain and maintain a 5C Suitability clearance

Knowledge, Skills & Abilities

• Leadership and team management skills
• Knowledge of regulations and audit processes
• Strong communication and problem-solving abilities
• Working knowledge of applicable regulations including TCPA, SCRA, FCRA, and Consumer Financial Protection Bureau (CFPB) guidelines
• Strong attention to detail and ability to manage multiple priorities simultaneously
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Ability to develop and deliver presentations to various management levels
• Effective facilitation and organizational skills
• Ability to communicate effectively across all organizational levels
• Adaptability and flexibility in a fast-paced, evolving environment
• Fluent in reading, writing, and speaking English

Preferred Qualifications

• Bachelor’s degree in a related field
• Over 1 year of supervisory experience in an audit or compliance role
• More than 3 years of experience in an audit or compliance role supporting student loan servicing contracts

Location

• Remote within the United States
• Applicants residing in California, New York, Oregon, Washington, Illinois, and the city of Philadelphia will not be considered

Compensation & Benefits

• Annual salary range: $50,000 to $60,000

Additional Information

This role involves managing all phases of the audit lifecycle to ensure compliance with contractual obligations and federal, state, and local regulations. The position requires close collaboration with internal departments and external auditors to support operational efficiency and risk mitigation.

The employer is an Equal Opportunity Employer, including veterans and individuals with disabilities.