Corrections Specialist 1

Overview

Remote position available in the state listed on this job. Employment is contingent on passing both a background and credit check.

This role supports the payroll corrections process by monitoring workflows, auditing and troubleshooting correction requests, and ensuring accurate, compliant updates for clients.

Responsibilities

• Monitor Payroll Corrections Queue
• Manage client expectations and inquiries within Service Cloud
• Audit, troubleshoot, and research corrections
• Review incoming correction requests and process system adjustments
• Provide support to clients and internal teams
• Process Voids/Adjustments and create YTD entries when necessary
• Audit and reconcile corrections prior to amendment processing
• Manage collection/refund of any tax corrections
• Manage all Third Party Sick pay

Requirements

• Payroll-related experience
• Attention to detail
• Self-motivated
• Ability to prioritize duties
• Time-management skills
• Positive attitude
• Strong critical thinking skills
• Ability to multitask and stay organized
• Strong problem-solving mindset

Preferred Qualifications

• Strong payroll tax knowledge
• Knowledge of payroll tax return filing requirements
• Familiarity with Third Party Access rules

Compensation & Benefits

• Comprehensive health, life, and disability insurance
• Generous leave policies including four weeks of vacation, 12 company holidays, parental leave, and volunteer time off
• 401(k) plans with up to a 6% company match
• $2,000 paid vacation bonus
• Employee assistance program through Headspace

Location

Remote position available in the state listed on this job.