Credit Administrator

Overview

This individual contributor role reports to the Credit Manager and supports the Credit team by managing core credit administration functions that help protect the organization’s financial health. Responsibilities include evaluating credit information, performing risk assessments, maintaining sound credit policies, and ensuring compliance with applicable regulatory standards.

Responsibilities

• Assess customers’ financial stability using credit reporting data and payment history.
• Onboard new customer accounts by capturing data and creating customer profiles.
• Determine appropriate credit limits and partner with Sales and finance to set payment terms.
• Maintain detailed, accurate records of credit activities.
• Communicate with the sales team and finance regarding credit issues.
• Assist with the development and implementation of credit policies.
• Support audits and regulatory reviews.
• Ensure compliance with company credit policies and legal requirements.
• Monitor ongoing client financial health and review existing credit lines regularly to adjust limits or terms as needed.
• Preserve precise documentation of credit approvals, credit lines, and risk profiles in Microsoft Dynamics 365 and CRM platforms.
• Create and maintain customer credit files in Microsoft Teams, including documents such as Secretary of State registration, Duns & Bradstreet credit reports, and other relevant customer credit documentation.

Requirements

• Associates’ or Bachelors’ degree required, or in lieu of degree, 4 years equivalent credit experience.
• 2 years of experience in commercial credit analysis, B2B credit risk administration, or a related financial role.

Competencies / Skills

• Hands-on experience with credit management software and ERP systems, preferably Microsoft Dynamics 365 and enterprise CRM systems.
• Strong understanding of financial statements and credit analysis.
• Ability to analyze complex credit files.
• Knowledge of relevant laws and regulations related to credit data.
• Previous experience in credit administration or a related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational abilities.
• Ability to work independently and as part of a team.
• Excellent interpersonal and communication skills for liaising with clients, internal teams, and senior management.
• Proficiency with credit management and financial analysis tools.
• Good understanding of accounting principles and practices.
• Ability to maintain confidentiality and handle sensitive information.

Compensation & Benefits

• Multiple medical plan options
• HSA & HRA company contributions
• Dental coverage (including orthodontic benefits) and vision plans
• Company-paid benefits
• Basic Life, AD&D
• Short-Term and Long-Term Disability insurance
• Employee Assistance Program (EAP)
• Generous paid time off: 3 weeks PTO plus company holidays and floating holidays
• 401k with company match
• Paid maternity leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
• Commuter benefits
• Additional benefits as offered