Default Invoice Coordinator I

Overview

This role involves reviewing vendor invoices for approval and ensuring invoices are assessed within the applicable agency and/or company-agreed-upon allowable amounts. You’ll perform reconciliation procedures to confirm invoices are valid and accurately processed for actual work completed, while following company policies and procedures and all applicable U.S. state and federal laws and regulations.

The approved starting pay range for this role is $20.00–$21.50/hr.

Responsibilities

• Review all assigned invoices and ensure compliance with agency/company allowable amounts.
• Review supporting documentation to confirm it reflects actual work completed.
• Review invoices in a timely manner and meet department goals.
• Resolve discrepancies with vendors related to invoices submitted.
• Stay current on servicing requirements and revisions for FHA, VA, USDA, PMI, FNMA, and FHLMC.
• Use critical thinking to identify and resolve red flags, flag concerns, and elevate issues to the appropriate person for further resolution.
• Plan and schedule work to be performed efficiently and effectively, with an emphasis on reducing costs where possible.
• Adhere to company and department policies and procedures.
• Learn new skills and expand job knowledge to better perform assigned duties.
• Perform other duties and projects as assigned.

Requirements

• High School diploma or Equivalent required; some college education preferred.
• Six (6) months to one (1) year of billing/invoicing experience preferred.
• Default Mortgage Servicing experience preferred.
• Understanding of default-related loan servicing documents preferred.
• Working knowledge of Microsoft Suite of Applications (e.g., Word, Excel, Outlook, etc.).
• Strong verbal and written communication skills.
• Attention to detail and strong organizational skills.
• Ability to complete research within applicable systems to identify appropriate documentation to support invoicing.
• Ability to work in a fast-paced/high-production environment.
• Ability to work independently and organize workflow.
• Ability to understand, remember, and communicate routine, factual information.
• Ability to make decisions that have moderate impact on the immediate work unit.
• Ability to organize and prioritize your own work schedule on a short-term basis (longer than one month).
• Ability to add, subtract, multiply, and divide; record, balance, and check results for accuracy; and process and input numerical data with speed and accuracy.
• Ability to communicate with individuals using a telephone, including ability to hear and speak effectively on the telephone.
• Ability to multi-task and meet all deadlines.
• Ability to remain flexible and take on new tasks as needed.

Compensation & Benefits

• Starting pay range: $20.00–$21.50/hr.
• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to fitness, restaurant, retail (and more) discounts through an employee portal.
• Customized training programs to help you advance your career.
• Educational reimbursement.
• Employee referral bonuses.
• Carrington Charitable Foundation contributes to the community through causes reflecting employee interests.

Location

Remote work from home.