Director - Indirect Tax

Overview

This role leads and scales a global indirect tax operating model, with ownership across U.S. sales and use tax, Canada GST, VAT/GST coordination, e-invoicing, digital reporting, indirect tax reconciliations, tax engine governance, and related compliance processes.

This is a hands-on leadership position that combines independent Director-level execution with the ability to roll up sleeves to resolve issues, improve processes, manage vendors, and drive implementation.

Responsibilities

• Lead global indirect tax operations and serve as the global owner for indirect tax operations and governance
• Own the global indirect tax operating model, including:
  • U.S. sales and use tax
  • Canada GST
  • VAT/GST coordination
  • e-invoicing and digital reporting
  • reconciliations, controls, and compliance governance
• Manage U.S. sales tax compliance and reporting through the EY/Anybill outsource model, including:
  • compliance calendars
  • data submission and return support
  • return review
  • monthly reconciliations
  • exception management
  • issue resolution
  • vendor performance
• Strengthen monthly reconciliations and exception processes by:
  • enhancing reconciliation processes
  • establishing clear exception reporting
  • improving business intelligence reporting
  • ensuring issues are tracked, resolved, and escalated appropriately
• Own Canada GST and global VAT/GST coordination by coordinating with local tax teams and external providers to ensure jurisdictional compliance with clear ownership, documentation, controls, and escalation paths
• Lead global e-invoicing and digital reporting requirements as mandates come online, partnering with Tax Technology, Finance, IT, local tax teams, and external advisors
  • Eventually own the Avalara ELR platform from a Tax perspective
• Govern Avalara and related indirect tax platforms, including hands-on ownership of AvaTax, ECM, ELR, e-invoicing, and additional modules as needed
  • Ensure configuration, taxability decisions, exemption processes, data flows, and issue resolution are managed in a controlled and sustainable way
• Own indirect tax requirements for integrations and business initiatives, including initiatives involving Workday, Avalara, TechLiquidators, Chargebee, Stripe, LMS/Pledge, and other relevant systems or commercial channels
• Drive process improvements and controls by identifying opportunities for:
  • improving indirect tax processes, reconciliations, reporting, documentation, controls, and automation
  • executing improvements in partnership with the Senior Director, Tax Technology and broader Finance/IT teams, while staying hands-on where needed
• Support audit readiness and control evidence by building and maintaining:
  • scalable documentation
  • controls and stakeholder cadence
  • evidence trails for audits, internal controls, compliance reviews, and leadership reporting

Current Technical & Operating Environment

• Avalara AvaTax for tax determination
• Avalara ECM, ELR, e-invoicing, and additional modules as needed
• EY/Anybill partnership for U.S. sales tax compliance support
• Workday as the ERP source system, including Workday connector considerations
• Billing, revenue, procurement, and related finance systems that interact with indirect tax processes
• Global e-invoicing and digital reporting environment evolving as mandates come online
• Power BI, Alteryx, or similar tools used or available for reporting, reconciliation, analytics, and process improvement

Required Experience

• Bachelor’s degree required
• 10+ years of indirect tax experience
• Strong U.S. sales and use tax experience, including multi-state sales tax compliance, reporting, taxability, reconciliations, and audit support
• Global VAT/GST experience, including coordination with local tax teams, advisors, or compliance providers
• Experience with e-invoicing, digital reporting, or global indirect tax mandates
• Hands-on Avalara experience, including AvaTax or comparable tax engine experience
• Experience managing outsourced compliance providers or similar operating models
• Experience owning:
  • compliance calendars
  • data submissions
  • output reviews
  • GL reconciliations
  • issue resolution
  • vendor service quality
• Strong understanding of ERP, billing, revenue, and tax system data flows, including Workday or comparable ERP environments
• Ability to own indirect tax requirements for system integrations and business initiatives
• Strong process improvement, documentation, controls, and stakeholder management skills
• Ability to operate independently at a Director level while also being willing to perform hands-on execution work where needed
• Ability to support a global role, including collaboration across EMEA and India time zones

Preferred Qualifications

• Master’s degree, CPA, JD, or LLM preferred
• CPA preferred
• Big 4 experience a plus
• SaaS, software, cloud, or technology company experience preferred
• Experience with Avalara ECM, ELR, e-invoicing, or additional indirect tax modules preferred
• Experience with Workday connectors or ERP-to-tax engine integrations preferred
• Experience with Power BI, Alteryx, data analytics, or automation tools preferred
• Experience building business intelligence reporting for indirect tax processes preferred

Location

• US-Remote
• Dallas or Scottsdale preferred
• Travel up to 10%

Compensation & Benefits

Base salary range: $137,126.93 - $172,873.06 USD

This range reflects the anticipated base salary for the position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses, and other relevant factors.

In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

Benefits include:

• Comprehensive Medical, Dental and Vision
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• Voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.