Director of Business Operations, Client Optimization

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Posted Oct 23, 2026

Remote · US · ask about Worldwide Full Time

Est. $130K – $175K/yr

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Overview

The organization is seeking a well-rounded Analytics and Strategy Director to support strategic initiatives and enable data-driven decision-making within the Business Operations team.

This role focuses on providing visibility into business performance, leading key analyses, and partnering cross-functionally across client success, finance, product, and operations to identify opportunities, analyze performance, and deliver strategic insights.

Responsibilities

Lead key analyses to support business strategy and client decision-making
Translate business goals into data analytics and dashboard development
Build visualizations and reporting tools that communicate key business insights
Identify and evaluate data-driven opportunities for operational and product improvements
Partner with teams to forecast demand and understand business trends
Ensure quality and accessibility of data through cleansing, modeling, and maintenance
Drive adoption and self-service analytics across the organization

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Qualifications

Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)
5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
Excellent communication skills with the ability to turn data into actionable insights
Comfort with ambiguity and solving problems dynamically without well-worn paths
Ability to partner with cross-functional stakeholders and influence decisions
Proficiency in data visualization tools (e.g., Looker)
Strong analytical skills with high attention to detail
Understanding of financial statements (P&L), operational KPIs, and forecasting techniques