E-Billing Coordinator

Overview

This role is responsible for the administration and management of billing and electronic billing processes for domestic and foreign clients and vendors. The position requires strong analytical skills and exceptional customer service.

Responsibilities

• Administer electronic billing for clients and vendors, including documentation, training, analysis, reporting, and security.
• Partner with the Billing Team and the Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting for electronic billing issues.
• Maintain electronic billing vendor profiles, including policies and contact information; communicate electronic billing guidelines and updates to key members of the Finance Team.
• Meet with billing attorneys and/or secretaries to discuss electronic billing processes when requested.
• Provide constructive solutions to reduce or eliminate electronic billing inefficiencies.
• Work within the eBilling Hub to troubleshoot and resolve electronic billing problems.
• Update and manage client websites.
• Support the Billing Team to ensure compliance with all Electronic Billing Guidelines.
• Coordinate with the Collections Team to proactively follow up on aged invoices submitted electronically and address rejected invoices within two business days.
• Complete other projects and duties as assigned by the E-Billing Manager or Director of Finance.
• Perform other duties as necessary to support efficient functioning of the Department, Office, and organization.

Qualifications

• Associate Degree preferred.
• 5-plus years in a similar position.
• Law firm, corporate legal, or related billing department experience preferred.
• Aderant, eBilling Hub, and eBilling vendor application experience preferred.
• Superior customer service skills.
• Detail oriented with excellent analytical skills.
• Ability to multi-task and meet deadlines in a fast-paced business environment.
• Strong computer skills, including Excel, Word, Outlook, Aderant, and eBilling vendor applications.
• Ability to interact with legal and administrative personnel in domestic and foreign offices.
• Strong written and verbal communication skills.

Equal Employment Opportunity

The organization is committed to ensuring equal employment opportunity and non-discrimination. Unlawful discrimination is prohibited in any term or condition of employment against employees or applicants based on any characteristic protected by law.