Electronic Billing Analyst

Overview

This role involves serving as the point person for electronic billing (e-billing) information, submission, and follow-up within the Billing team. Responsibilities include coordinating e-billing initiatives in accordance with client guidelines, supporting smooth transitions from paper invoicing to electronic invoicing, and helping ensure successful electronic billing start-up for new clients.

Responsibilities

• Analyze and implement new e-billing and billing processes required by clients.
• Administer electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
• Assist with setup of clients in Elite, on vendor sites, and e-billing hub systems.
• Collaborate with other departments to communicate outside counsel guidelines and e-billing requirements.
• Analyze, identify, recommend, and implement enhancements and reports.
• Review new electronic billing requests along with New Business Intake client/matter arrangement information in the Elite billing system.
• Submit electronic invoices and follow up with the Billing group and other clients or billing attorneys as assigned.
• Troubleshoot and communicate e-billing issues and research/recommend solutions to reduce or eliminate inefficiencies.
• Ensure successful transmission of invoices.
• Monitor validation and payment approvals; research and resolve invoice rejection issues.
• Initiate corrective measures for rejected invoices and communicate updates to Billing Specialists, Billing Attorneys, and others as needed.
• Proactively collaborate with AR Specialist regarding outstanding balances.
• Appeal reductions/rejected invoices.
• Gather backup documentation needed to accompany electronic invoices.
• Work with Client Financial Services to keep e-billing write-downs (% deducted as e-billing fee) cleared from the system.
• Proactively report and submit new timekeepers for approval to avoid submission delays.
• Annually update billing rates with electronic billing clients.
• Perform billing-related responsibilities on an as-needed basis based on available time.

Requirements

• Strong knowledge of e-billing and accounts receivable processes.
• Strong working knowledge of database products, MS Word, MS Excel, Outlook, LEDES files, EBH, and e-billing platforms/websites.
• Experience with Elite Enterprise is strongly preferred.
• Self-motivated, proactive, and driven to contribute to team success.
• Ability to develop and maintain positive, professional relationships with law firm personnel, clients, and vendors.

Preferred Qualifications

• Thorough knowledge of Elite Enterprise financial database.
• Excellent mathematical aptitude.
• Understanding of UTBMS task and activity codes.
• Thorough knowledge of multiple electronic billing vendors, websites, and formats.
• Advanced Excel proficiency (pivot tables, v-lookups, etc.).
• Microsoft Word—Advanced.
• Strong communication skills (verbal and written) and strong interpersonal skills.
• Team and customer service focused.
• Excellent attention to detail, data entry, and proofreading skills.
• Excellent problem-solving and analytical skills.
• Strong organizational and time-management skills.
• Ability to handle a high volume of invoices.
• Ability to prioritize competing tasks, manage workflow, and handle multiple tasks simultaneously.
• Ability to anticipate work needs, follow through with minimum direction, work independently, seek assistance when necessary, meet deadlines, and keep managers informed of status.
• Ability to analyze complex bill payment sharing relationships and report this information to internal and external sources.
• Ability to maintain focus and produce high-quality work under pressure.
• Flexible to changing priorities and deadlines.
• High school diploma or equivalent; Bachelor’s degree preferred.
• Minimum of 3 years’ experience in a similar field required; legal billing experience preferred.
• Minimum of 1 year previous law firm experience preferred.

Compensation & Benefits

• Expected pay scale: $30.77–$38.46 per hour (overtime eligible per applicable laws).
• Approximate annualized equivalent: $60,001.50–$74,997.00 based on 37.50 hrs./week.
• Actual earnings may vary based on qualifications, relevant experience, education, work location, and market conditions.
• Benefits include medical, dental, vision, FSA, life and disability coverage, paid maternity & parental leave, family building resources, identity theft protection, a 401(k) plan, and paid sick, personal and vacation time.
• Some benefits are provided automatically while others may be available for voluntary enrollment.

Location

• Remote

Equal Opportunity / Work Authorization

• This employer does not discriminate based on protected characteristics under applicable local, state, or federal law.
• This employer only hires individuals authorized for employment in the United States.
• Reasonable accommodations are available for qualified individuals during the employment application process unless doing so would constitute an undue hardship.