Espec Select One

Overview

Opportunity for an Especialista role within the Select universe, supporting clients in the early stages of their journey through a fully digital experience (chat/video/app). The position involves being a key expert in your area and delivering premium remote service.

Responsibilities

• Attend and engage clients 100% digital (chat/video/app)
• Update clients on the Select portfolio, presenting benefits and differentiators of the segment
• Conduct consultative sales of products in credit, low-complexity investments, and insurance
• Collect and update client data
• Resolve customer requests remotely
• Maintain familiarity with digital solutions focused on the organization’s ecosystem

Requirements

• Advanced knowledge of customer experience
• Experience in sales and proficiency using digital tools
• CPA 10 (obligatory)
• Experience applicable to remote service
• Proficiency in digital support channels, customer journey, and financial products

Compensation & Benefits

• Variable compensation (PLR + RV)
• Medical and dental assistance
• Food and meal allowance
• Complementary pension
• Life insurance
• Childcare allowance (creche/babá)
• Gympass or Totalpass
• Transportation voucher (Vale Transporte)
• “Programa Nascer”
• “Be Healthy” (program encouraging healthier habits)
• “PAPE” (Personalized Support Program)

Location

• Brazil