Finance Banking Specialist

Overview

This remote Finance Banking Specialist role supports financial data processing for client records and reporting. As a third-party payer for self-funded health and welfare plans, the position compiles, calculates, reconciles, and posts financial data, and assists the Finance team with daily activities to meet quality and production metrics.

Location

100% remote

Responsibilities

• Check/ACH processing
• Prepare checks for deposit based on provided task instructions and confirm tasks are completed
• Issue checks or prepare ACH transactions for claims reimbursement payments
• Post check deposits and payments
• Verify, monitor, and resolve funding and banking items (e.g., refunds, voided checks, reissued checks)
• Monitor accounts receivable and over/short payments
• Adhere to department policies and procedures
• Perform record keeping
• Complete premium and claims reconciliations accurately and timely, producing related client reports
• Collect banking transaction information, verify accuracy, and coordinate posting and record-keeping entries
• Compile information and verify accuracy for client ledgers and other financial reporting
• Maintain internal control systems (e.g., check log, banking account ledger)
• Provide backup and perform other duties as assigned

Quality Assurance & Customer Service

• Act as a role model in demonstrating core values in customer service delivery
• Provide timely and thorough follow-up with internal and external customers
• Appropriately escalate difficult issues up the chain of command
• Perform review and/or audit of other employees’ work to ensure quality and procedural measures are met
• Participate in staff meetings and cross-departmental meetings to ensure financial standards are met
• Serve on committees, work groups, and/or process improvement teams as assigned to improve quality and/or customer satisfaction
• Recognize and alert the appropriate supervisor of trends outside of quality parameters within scope of responsibility
• Conduct self-quality monitoring and develop/execute plans to meet established goals
• Provide ongoing feedback to optimize quality performance
• Develop new or improve internal processes to improve quality

Required Qualifications

• High School Diploma
• 2+ years related work experience
• Prior bank reconciliation experience strongly preferred (e.g., Business Banking, Treasury Management, Funds movement process, etc.)

Skills & Abilities

• Ability to reconcile funding accounts and transactions
• Working knowledge of Excel
• Basic bookkeeping knowledge
• Proficient in 10-key and typing skills
• Ability to follow up on assigned work and obtain proper review and approval
• Ability to gather and analyze information for problem resolution
• Proficient communication and interpersonal skills
• Strong attention to detail
• Positive attitude and above-average customer service skills
• Ability to meet deadlines, handle stress, and interact professionally with others

Compensation & Benefits

• Multiple health plan options
• Company-paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k company contribution
• Company-paid short & long-term disability plus life insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support diversity and inclusion initiatives

Additional Information

This job description does not state or imply that these are the only duties to be performed. The employee will be required to follow other instructions and perform other duties requested by their supervisor.