Overview
An EdTech organization focused on tech career learning programs for the US and Latin American markets is seeking an Operations Analyst. The role supports data-driven business operations, optimizes reporting processes, and helps scale operational workflows through spreadsheet automation and process improvements. The team is fully remote and globally distributed.
Responsibilities
- Consolidate, maintain, and reconcile people-related operational data across multiple spreadsheets, systems, and reporting sources.
- Prepare and update regular reports covering headcount, compensation, hiring, workforce planning, and other people-related metrics.
- Ensure data accuracy and consistency by identifying discrepancies, validating inputs, and maintaining reliable reporting processes.
- Collaborate with Finance, People Operations, and business stakeholders to support workforce planning, budgeting, and headcount tracking activities.
- Analyze large datasets to identify trends, anomalies, and opportunities for operational improvements.
- Build and maintain spreadsheet-based workflows using advanced Excel or Google Sheets functionality, including formulas, pivot tables, and automation tools.
- Identify repetitive manual processes and improve them through automation, AI tools, macros, and process optimization.
- Create clear and actionable reports, dashboards, and summaries to support decision-making across the organization.
- Contribute to the development and scaling of operational reporting processes as the organization grows.
Requirements
- 1–3 years of experience in an analytical, operations, reporting, finance, accounting, or similar data-focused role.
- Strong proficiency in Microsoft Excel and/or Google Sheets, including formulas, pivot tables, data validation, and working with large datasets.
- Excellent attention to detail and a structured approach to working with data.
- Comfortable performing analytical tasks while maintaining a high level of accuracy.
- Strong analytical and problem-solving skills, with the ability to identify inconsistencies, investigate data issues, and ensure data quality.
- Interest in process improvement and automation; familiarity with AI tools, spreadsheet automation, macros, or workflow optimization.
- Ability to learn complex reporting processes, understand data flows, and improve existing workflows.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Clear communication skills and ability to collaborate with business stakeholders.
- Ability to work within European time zones (CET).
- English language proficiency at B2 level or higher.
Preferred Qualifications
- Degree in Economics, Finance, Business, Mathematics, Statistics, or a related quantitative field.
- Experience in consulting, audit, transaction services, or advisory environments (e.g., Big Four firms).
- Exposure to workforce planning, headcount reporting, budgeting, compensation reporting, or people analytics.
- Experience with spreadsheet automation, scripting, or reporting tools.
- Recent graduates with outstanding academic performance and strong spreadsheet skills are encouraged to apply.
- Fluency in Russian is a strong plus.
Compensation & Benefits
- Remote, full-time B2B contract position.
- Autonomy to determine project vision and resources without micromanagement.
- Professional growth opportunities within a team of experts in EdTech and AI.
- Use of modern digital collaboration tools such as Slack, Miro, and Notion.
- Work within a diverse and close-knit team distributed across the US, Europe, and Latin America.
Location
- Fully remote position requiring availability within European time zones (CET).