Finance Training and Support Manager

Overview

The Training and Support Manager is part of the Finance Resource Center (FRC). This role develops and coordinates training programs and learning solutions that build staff capacity and expertise, primarily related to Finance business processes.

In addition to training and learning solutions, this position develops written and verbal communications on Finance business processes and responds to requests for technical accounting and analysis expertise. The manager works across finance areas and partners with other members of the Finance Business Unit to provide tools, resources, training, communications, and support aligned with organizational policies and procedures.

Responsibilities

• Develop and coordinate training plans, communications, and support programs to build Finance knowledge across staff.
• Identify training and knowledge gaps related to Finance topics.
• Coordinate the design, development, and maintenance of comprehensive training curriculums delivered through a variety of methods.
• Analyze factual information to improve workflow, solve problems, and achieve results.
• Reinforce consistency in organizational policies and procedures for Finance business processes.
• Provide support related to Finance business processes, including planning communications tied to Finance systems and resources.
• Manage documentation and initiate complex processes in support of team systems and tools.
• Serve as a key team member for enhancement of systems and tools used by the team.
• Lead diverse activities by analyzing situations, evaluating alternatives, projecting outcomes, and implementing solutions to improve effectiveness.

Requirements

• Bachelor's degree in Finance, Accounting or Business Administration and 5 years' related experience or equivalent combination.
• Experience with accounting principles, practices and regulations.
• Experience leading and implementing multiple projects.
• Experience with current technology in relevant field.
• Experience working with teams across the organization.
• Experience, coursework, or other training in current and evolving trends in training, curriculum design, distance learning, and web-based design.

Preferred Qualifications

• Multi-lingual skills and/or multi-cultural experience.
• Demonstrated ability to conceive and write creatively for various audiences, with excellent presentation skills.
• Strong finance background, including ability to understand accounting concepts, Finance Representative needs, and Workday finance processes.
• Learning and development experience supporting learning, training delivery, and user adoption.
• Experience monitoring for and ensuring compliance with organizational policy, applicable law and regulation, and finance/accounting/management best practice.
• Experience with GAAP and/or relevant regulatory framework.
• Experience acting as a resource to others to solve problems.
• CPA or CIA may be preferred.

Compensation & Benefits

• This position may be based in any country where the organization has an established entity, taking into consideration legal restrictions, such as non-national ratios and immigration processing times.
• For U.S. based applicants only: the starting pay range for this position is generally within the range of $69,275 - $103,785 for annual base salary. This range is based on location, qualifications, specific skills, and experience, and only applies to candidates whose country of employment is the USA.
• For all other applicants: pay ranges will be in local currency, based on the local labor market, and not tied to the above pay range.
• Your geographic location will be confirmed during the recruitment process and used to determine your actual pay range.
• Actual pay will fall within a range based on factors including qualifications, specific skills, and experience.

Benefits may include:

• Health care benefits
• Flexible spending accounts
• A 401(k) plan with an 8% employer match
• Parental leave
• Accrued paid time off
• Life insurance
• Disability coverage
• Employee assistance program
• Other life and work well-being benefits

Location

• This position may be based in any country where the organization has an established entity, taking into consideration legal restrictions, such as non-national ratios and immigration processing times.