Overview
Full-time Business Financial Analyst role supporting a federal client’s day-to-day operational and business process management.
This position provides business process management and automation support for the National Institute of Health’s Division of Loan Repayment (DLR). The DLR administers the Loan Repayment Programs (LRPs) by managing loan eligibility, repayment, and awardee compliance according to current NIH policies and procedures. The programs support recruitment and retention of highly qualified health professionals, with an emphasis on biomedical and biobehavioral research.
Responsibilities
- Understand the typical loan application and award process for the government and, ideally, the commercial sector.
- Apply both soft and technical skills, including software/website proficiency, oral and written communications, and information organization.
- Multitask while ensuring adherence to established quality and throughput metrics and requirements.
- Understand the impacts of Artificial Intelligence (AI) and how AI may affect the federal and commercial loan market landscape.
- Use Microsoft Office tools with emphasis on Excel, including pivot tables and building functional databases, dashboards, and reports from raw data.
- Use PowerPoint.
- Use Power BI.
- Use and manage Microsoft Teams/SharePoint.
- Use Microsoft Word functionalities.
- Demonstrate proficiency in Microsoft Outlook.
- Manage time and productivity with minimal oversight or direction.
- Work independently and as part of a larger team while effectively prioritizing work.
- Exhibit self-starting behavior, consistently meet deadlines, respond to customer inquiries in a timely manner, and enter data into required systems according to applied metrics.
- Maintain exceptional interpersonal skills while interfacing with clients from daily execution level through project/program management and executive levels.
- Work under the supervision of the Task Order Project Manager while receiving daily technical guidance from the Government Technical Lead or the DSFederal Team Lead.
- Create metrics, dashboards, and reports to provide visibility into progress and activities.
- Use techniques to maintain data inputs, track change, monitor progress, and synchronize with other functional areas to ensure proper client support.
- Provide routine updates to Business Operations tasks.
- Identify process improvement opportunities during day-to-day work to increase effectiveness and efficiencies.
- Support change management efforts to modify processes and implement new tools and processes.
Administrative support functions
- Administer all aspects of the NIH Extramural LRP.
- Provide support to application and payment activities for the NIH Intramural LRP, including:
- Screening financial loan application documents for completeness and eligibility
- Coordinating payments to loan servicing agencies on behalf of program participants
- Conducting communication and outreach activities
- Establish LRP loan portfolios through financial vetting.
- Ensure timely release of LRP quarterly payments directly to loan servicing agencies, including associated tax payments.
- Ensure LRP participants meet contractual obligations such as payment verification.
- Review Student Loan Repayment Program (SLRP) loan application packets and prepare approval memos.
- Respond to inquiries from Institutes and Centers (ICs).
- Coordinate with Office of Human Resources for payment release, supporting in-time talent acquisition and promotion within NIH.
- Conduct quantitative and qualitative analysis and evaluation based on program operational effectiveness.
- Provide analyst support to the client executive team as needed.
Requirements
Technical Skills Required
- Personal Computers
- Knowledge of Microsoft Office Suite
- SharePoint
- AdobePro
- Understanding of Power BI is preferred but not required
Experience Required
- 2–4 years of experience in an accounting or finance environment
- Experience reviewing and analyzing financial loan documents
- Prior experience working with students or other commercial loans is a benefit
- Experience with data analytics, invoicing, dashboarding, and federal government contracts reading and interpretation
Education Required
- Bachelor in Business Administration, Public Administration, Finance, or Accounting