Overview
A healthcare technology organization is seeking a Financial Operations Analyst to join their team in the Austin, Texas metropolitan area. This full-time role reports directly to the CFO and works closely with the Chief Operating Officer. The position focuses on providing data-driven insights to influence business decisions related to financial performance, operational efficiency, workforce utilization, and growth opportunities.
Responsibilities
- Partner with senior leaders including the CFO and COO to deliver insights and recommendations
- Analyze operational and financial performance across the organization
- Develop dashboards, reports, forecasts, and scenario models to support executive decision-making
- Evaluate business line performance, profitability, operational efficiency, and cost-to-serve metrics
- Support workforce planning through analyses of capacity, utilization, productivity, staffing, and timesheets
- Assess operational metrics such as time-per-member and time-per-install to inform resource planning
- Identify trends, risks, and opportunities to improve performance and scalability
- Collaborate with the Data & Analytics team to enhance reporting and forecasting capabilities
- Help establish and evolve key metrics, reporting frameworks, and operational analytics
Requirements
Required Qualifications
- Bachelor's degree in Finance, Analytics, Economics, Business, Operations Management, or related field
- Experience in financial analysis, operational analytics, business analytics, workforce planning, or related discipline
- Strong forecasting, financial modeling, and analytical skills
- Advanced proficiency in Excel and experience working with large datasets
- Experience with Power BI, Tableau, or similar data visualization tools
- Ability to synthesize complex data into actionable business insights
- Excellent communication and presentation skills
Preferred Qualifications
- MBA or Master's degree in Finance, Business, Analytics, Economics, Data Science, Healthcare Administration, or related field
- Experience in healthcare technology, healthcare, SaaS, consulting, or service-based environments
- SQL experience
- Experience with workforce planning, capacity planning, or operational performance measurement
- Familiarity with ERP, CRM, ticketing, and timekeeping systems
- Experience with NetSuite or similar financial platforms
- Knowledge of healthcare operations and HIPAA requirements
Physical Requirements and Work Environment
- Frequent interpersonal communication, teamwork, mentoring, presentations, and teaching
- Ability to read, speak, write, and understand English
- Regularly required to sit for long periods, stand, walk, and use hands and arms
- Remote work from a home office environment with camera use required for virtual meetings
- Use of standard office equipment such as computers and mobile devices
- Travel required to support business needs, including go-live installations or training, potentially by air, vehicle, or train
Work Location and Travel
- Remote-first organization with this role based in the Austin, Texas metropolitan area to support close collaboration with operational leadership
- Travel up to 20% nationally for on-site support based on business requirements
- Ability to work independently from a distraction-free home office with high-speed internet
Compensation and Benefits
- Salary range: $85,697 – $137,116 annually
- Final compensation determined by experience, skills, certifications, education, internal equity, and market data
- Comprehensive benefits package offered
Additional Information
- COVID-19 vaccination is required for all employees, with medical or religious exemptions considered
- Candidates must be legally authorized to work in the United States on a permanent basis at the time of application
- This position is not eligible for employment visa sponsorship
Hiring Process
Candidates advancing will complete a 50–60-minute competency assessment to evaluate strengths, preferences, and work styles. This assessment is one of several tools used to support hiring decisions and does not have a pass/fail outcome.