Overview
This position supports clients in pursuing long-term financial confidence and security. The role is designed for individuals motivated to build a long-term career in financial services, with hands-on experience, meaningful client exposure, and guidance on developing a successful advisory practice.
Responsibilities
- Proactively connect with clients via phone, email, and chat to provide timely support and guidance
- Serve as a single point of contact, coordinating the organization’s resources to address client needs efficiently and effectively
- Answer questions about existing products, reinforce client confidence, and help validate investment decisions
- Identify new opportunities in partnership with clients as their financial goals, priorities, and life circumstances evolve
- Assist clients with initiating and completing transactions to ensure a smooth, accurate, and positive experience
Schedule / Work Arrangement
- Remote work schedule with engagement with the team to provide customer-focused service during core hours: 8:30 AM–5:30 PM EST
- Periodic office visits may be requested based on business needs
- Full-time schedule
Compensation & Benefits
- Base salary: $47,500
- Eligible for variable compensation
- Benefits (for eligible employees) include medical, dental, vision, a 401(k) plan, and paid time off
Requirements
- Bachelor’s degree or equivalent relevant industry experience demonstrating a strong foundation in client engagement, sales, and financial services
- Active FINRA Series 7
- Active FINRA Series 66, or Series 63 with the ability to obtain Series 65 within 60 days of employment
- Active State Life Insurance license
- 2+ years of proven sales experience, including building relationships, driving results, and delivering value in a client-focused environment
Preferred Qualifications
- Prior customer service experience with a demonstrated commitment to delivering exceptional client experiences
- Previous sales, counseling, or entrepreneurial experience demonstrating the ability to advise, influence, and operate with an ownership mindset
Location
United States — Remote