Functional Risk Support I

Overview

This role is responsible for monitoring, identifying, researching, compiling, and reporting daily operational data related to specialized transactions, portfolio management activities, productivity, and quality issues. The position also resolves issues related to specialized, complex operational functions.

Responsibilities

• Collaborate with Portfolio Managers to support activities across the complete portfolio management process, including lettering, tickler management, research, trigger activity, and delinquency monitoring
• Monitor and process Adverse Action Letters and/or Disclosures for Centralized Lending within established regulatory guidelines
• Monitor and clear Equifax Fraud alerts
• Monitor and process Permissible Purpose reports for all Centralized Lending Hubs within established regulatory guidelines, ensuring proper documentation was received prior to pulling client credit reports
• Create and maintain databases and management reports, interpreting data and identifying trends

Requirements

Required Qualifications

• High School Diploma or equivalent and 3 years banking operations or retail branch banking experience with an emphasis on research and analytical concepts
• Proficient with Microsoft Office and other bank applications necessary for research and reporting
• Strong communications and organizational skills
• Ability to interact with clients in a professional manner

Preferred Qualifications

• Associate’s degree with an emphasis in accounting/finance or 5 years equivalent work experience in the financial industry
• Working knowledge of online systems and banking regulations
• Experience in portfolio management or underwriting

Compensation & Benefits

• Regular employees working 20 hours or more per week are eligible for benefits (eligibility for specific benefits may vary by division).
• Medical, dental, vision, life insurance, disability, accidental death and dismemberment
• Tax-preferred savings accounts and a 401k plan
• No less than 10 days of vacation (prorated based on date of hire and full-time or part-time status) during the first year of employment, plus 10 sick days (also prorated), and paid holidays
• Depending on the position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan

Location & Work Details

• Work Shift: 1st shift (United States of America)
• Regular position
• Language Fluency: English (Required)

Equal Opportunity

The employer is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. The employer is a Drug Free Workplace.